Panasonic BM-ET300AE Manuale di istruzioni per l'uso - Pagina 31

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Check item

The contact lenses may have

not been on the appropriate

position.

You may have been wearing

colour contact lenses.

● Cases of Enrollment/Recognition Failure

• You have closed your eyes or not opened your eyes widely during capturing.

• You were wearing sunglasses whose lens colour is too deep to be captured

• Smudges were sticking on the glasses.

• You were not looking at the mirror during capturing.

• Your position is too near or too far from the iris camera to be captured.

When you come within approx. 50 cm {1.64 ft.} of the iris camera, the guidance will start. The recognition range

between the eyes and mirror is approx. 30 cm to 40 cm {0.98 ft. to 1.32 ft.}.

■

Before Requesting for Repair

Check to see the following before requesting for repair.

Do not attempt anything other than the described actions herein.

If the trouble cannot be corrected even after checking and trying remedy, contact your dealer.

Problem

The live indicator does not light

up.

Enrollment/Recognition is

invalid.

If a lens has slipped off the eye's corneal surface, the contact edge may hide the

iris images. That may cause invalid recognition. In this case, move the contact

lens back to the corneal surface by blinking.

Depending on the lens colour, recognition may be invalid.

Check item

• Power may not be supplied to the iris

camera.

• The indicator is set not to light up by the

administration software.

• Your iris data may not be enrolled in the iris

camera.

• You may not have passed your card

correctly through the card reader (if a card

reader is used).

• A smudge may be on the front panel or the

panel may be damaged.

Remedy

Refer to system administrators.

Refer to p. 9.

(If the front panel needs

replacement, refer to service

personnel.)