Epson 9880 - Stylus Pro Color Inkjet Printer Manuale di rete - Pagina 39
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Chapter 4
Troubleshooting
General Problems
Cannot configure the network interface or cannot print from the
network.
Cause
The printer settings or network settings may be
wrong.
Cannot print even if you have assigned the IP address to the
computer and the printer.
Cause
You have assigned an IP address to the
computer manually, but you assigned the IP
address to the printer by Automatic Private IP
Addressing (APIPA).
Unable to start EpsonNet Config.
Cause
You have added or deleted protocols after
installing EpsonNet Config.
The message "EpsonNet Config cannot be used because no
network is installed" appears when you start EpsonNet Config.
Cause
TCP/IP is not installed on the computer.
TCP/IP is installed on the computer, but its IP
address is not set correctly.
What to do
First, check to see if you can print a status sheet, as
described in "Printing a Network Status Sheet" on page
16. If you can print a status sheet, check the network
settings.
What to do
Assign the printer's IP address so that it belongs to the
same segment of the computer. Use EpsonNet Config
and the printer's control panel.
What to do
Uninstall EpsonNet Config and then reinstall it. See
"Uninstalling Software" on page 43.
What to do
Install the TCP/IP protocol.
Set a correct IP address for the computer.
39
Troubleshooting