Cisco 8800 Series Manuale - Pagina 10

Reset the Single LCD Screen Key Expansion Module

Procedure

Step 1

On the phone, press Applications

Step 2

Press Accessories.

All properly installed and configured key expansion modules display in the list of accessories.

Reset the Single LCD Screen Key Expansion Module

If you are having technical difficulties with your Cisco IP Phone 8800 Key Expansion Module, you can reset

the module to the factory default settings.

Procedure

Step 1

Restart the expansion module by disconnecting the power source, waiting a few seconds, and then reconnecting

it.

Step 2

As the expansion module powers up, press and hold Page 1. As the LCD screen turns white, continue pressing

Page 1 for at least one second.

Step 3

Release Page 1. The LEDs turn red.

Step 4

Immediately press Page 2 and continue pressing Page 2 for at least one second.

Step 5

Release Page 2. The LEDs turn amber.

Step 6

Press Lines 5, 14, 1, 18, 10, and 9 in sequence.

The LCD screen turns blue. A spinning icon is displayed in the center of the screen.

The key expansion module resets.

Procedure

Step 1

Open a CLI.

Step 2

Enter the following command to enter debug mode:

debugsh

Step 3

Enter ? to see all available commands and options.

Step 4

Use the applicable commands and options to find the desired information.

Step 5

To exit debug mode, press Ctrl-C.

Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager

Cisco IP Phone Key Expansion Module