Sharp M160D Manuale operativo - Pagina 29

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TROUBLESHOOTING

Problem

Unable to scan the

image.

Scanner transfer

speed is slow.

Cause and solution

If scanning is not possible, shut down your computer,

turn off the machine's power switch, and unplug the

machine's power cord. Next, start your computer, restore

power to the machine, and try scanning again. If scanning

is still not possible, check the following items.

Your application is not TWAIN/WIA compliant.

→ If your application is not TWAIN/WIA compliant, scanning will not be

possible. Make sure your application is TWAIN/WIA compliant.

You have not selected the scanner driver of the machine

in your application.

→ Make sure that the machine's scanner driver is selected in your

TWAIN/WIA-compliant application.

You have not specified all scanning preferences appropriately.

→ Scanning a large area at high resolution results in a large quantity of

data and a prolonged scanning time. When selecting the scan

preferences, lower the resolution or specify a suitable scanning area.

"DISABLE USB SCAN" has been enabled in the system

settings.

→ Consult the administrator.

Make sure that your computer meets the system

requirements for the USB 2.0 interface (Hi-Speed mode).

→ Make sure that "USB2.0 MODE" described in the "

guide

" is set to "HI-SPEED".

System settings

Page

–

guide