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EPSON

Date:

8/30/2007

PSB #:

PSB.2007.08.001

Reference:

N/A

Product(s): Epson Projectors with an HD-15 VGA Analog/Component Input

Subject:

Elmo HV-110XG Document Camera and Projector Compatibility

This bulletin was created to inform you of an operational issue with the Elmo HV-110XG

Document Camera when initially connected to an Epson projector.

Problem:

When attempting to use the Elmo HV-110XG Document Camera connected via the VGA HD15

connection to display content from its document bed. When connected to the projector, the

projector displays only the Blue Screen - No Signal message and will blink off and on or

display just the Blue Screen - No Signal message. When a computer is connected to the Elmo

HV-110XG Document Camera and switched to Pass-Through mode, the computer image is

displayed correctly by the projector. When switching back to the document table source of the

Elmo HV-110XG Document Camera, the problem returns. The Elmo HV-110XG Document

Camera puts out a Progressive Scan 20fps signal to the projector's VGA Analog port. This

signal is detected at 15 kHz Vertical and 291.8 kHz Horizontal frequencies which are beyond

projector sync specifications.

Solution:

With the Elmo HV-110XG Document Camera powered on and connected to the projector via

the VGA computer cable, access the Computer1/Computer2 setting in the projector menu

system and select the Component setting within the appropriate connection. This will allow

the Elmo HV-110XG Document Camera and projector to sync and the projector to display the

image of the document camera bed and its contents. However, the image will have a pink

cast. To eliminate the pink cast, change the projector setting from Component to RGB then to

Auto and exit from the menu. The projected image will now look normal. This will now allow

the Elmo HV-110XG Document Camera to sync and display the image properly to any other

connected Epson projector without having to change the projector settings.

RODUCT

UPPORT

ULLETIN

Page 1 of 1

Originator: DS

Authorization:

Total Pages: 1