Samsung 5 Series Manuale di avvio rapido - Pagina 8
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The TV cannot play MP3 files with DRM that have been
Supported Video Formats
downloaded from a for-pay site. Digital Rights Management
File
(DRM) is a technology that supports the creation, distribution,
Extension Container Video Codec
Resolution
rate (fps)
and management of digital content in an integrated and
Divx3.11/4.x/
1920x1080
comprehensive way, including protecting the rights and interests
5.1/6.0
of content providers, preventing illegal copying of contents, and
H264
1920x1080
*.mp4
MP4
managing billing and settlements.
AVC
1920x1080
PTP devices are not supported.
MJPEG
640x480
If an over-power warning message is displayed while you are
Divx3.11/4.x/
connecting or using a USB device, the device may not be
1920x1080
5.1/6.0
recognized or may malfunction.
MPEG4 SP/
"*.avi
"AVI
1920x1080
If the TV has no input during the time period set in Auto
ASP
*.mkv"
MKV"
Protection Time, the Screensaver will run.
H264
1920x1080
The power-saving mode of some external hard disk drives may be
MJPEG
640x480
released automatically when you connect them to the TV.
Divx
3.11/4.x/
1920x1080
If you use a USB extension cable, the TV may not recognize the
5.1/6.0
USB device or may not be able to read the files on the device.
"*.asf
ASF
MPEG4 SP/
*.wmv"
1920x1080
If a USB device connected to the TV is not recognized, the list of
ASP
files on the device is corrupted, or a file in the list is not played,
H.264
1920x1080
connect the USB device to a PC, format the device, and check
MPEG2
1920x1080
the connection.
"*.ts
*.trp
If a file you deleted from the PC is still found when you run Media
TS
H. 264 BP/
*.tp
1920x1080
MP/HP
Play, use the "Empty the Recycle Bin" function on the PC to
*.m2ts"
permanently delete the file.
MPEG1
1920x1080
24/25/30
"*.dat
Photos only supports the sequential jpeg format.
*.mpg
MPEG2
1920x1080
24/25/30
The Videos option does not support the scene search and
PS
*.mpeg
H. 264 BP/
thumbnail functions.
*.vob"
1920x1080
MP/HP
If the number of files and folders saved on a USB storage device is
MPEG4 SP/
1920x1080
over approximately 4000, the files and folders may not appear and
ASP
*.3gp
3GPP
some folders may not open.
H.264
1920x1080
The maximum number of files the TV can display, including sub
H.264
1920x1080
flash
folders, in one folder of a USB storage device is 2000.
*.flv
Sorenson
formats
1920x1080
The media may not play smoothly if you use a USB device rated
H.263
lower than USB 2.0.
Other Restrictions
Videos
Video content will not play, or not play correctly, if there is an error in
1. In the Media Play menu, press the
or
button to select Videos,
the content or the container.
and then press the ENTERE button.
Sound or video may not work if the contents have a standard bit rate/
2. Press the
buttons to select a video in the file list.
frame rate above the compatible Frame/sec listed in the Supported
3. Press the ENTERE button or
(Play) button.
Video Formats table.
-
If the Index Table contains an error, the Seek (Jump) function will not
The file name is displayed on the top of the screen with the playing
work.
time.
-
The menu may take longer to appear if the video's bit rate exceeds
If video time information is unknown, playing time and the progress
10Mbps.
bar are not displayed.
-
Video content may not be play if there is too much content in one file.
During video playback, you can search using the
and
buttons.
Video Decoder
✎
In this mode, you can play movie clips contained in a game, but you
cannot play the game itself.
Supports up to H.264, Level 4.1
Supported Subtitle Formats
H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not
-
External
supported.
Name
File extension
MPEG4 SP, ASP :
– Below 1280 x 720: 60 frame max
MPEG-4 timed text
.ttxt
– Above 1280 x 720: 30 frame max
SAMI
.smi
H.263 is not supported.
SubRip
.srt
GMC is not support.
SubViewer
.sub
Micro DVD
.sub or .txt
Audio Decoder
SubStation Alpha
.ssa
Supports up to WMA7, 8, 9 STD, 9 PRO, and 10 PRO
Advanced SubStation Alpha
.ass
WMA 9 PRO and WMA 10 PRO support 5.1 channel.
(LBR mode of WMA Pro is not supported.)
-
Internal
WMA Lossless is not supported.
Name
Container
Format
Xsub
AVI
Picture Format
SubStation Alpha
MKV
Text Format
Advanced SubStation Alpha
MKV
Text Format
SubRip
MKV
Text Format
MPEG-4 Timed text
MP4
Text Format
- 9 -
Sound Problem
Perform the Sound Test to confirm your TV's audio is working properly.
(Go to
MENU
- Support - Self Diagnosis - Sound Test)
If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or the sound is too low at
Check the volume control of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV.
maximum volume.
The picture is good but there is no sound.
If you are using an external device, check the device's audio output option. Ex. You may need to change your cable box's
audio option if you have the cable box's audio output connected to your TV using an HDMI cable.
Reboot the connected device by unplugging and then reconnecting the device's power cable.
The speakers are making an inappropriate
Check the cable connections. Make sure a video cable is not connected to an audio input.
noise.
For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.
Perform the Sound Test as explained above.
No Picture, No Video
The TV will not turn on.
Make sure the AC power cord is securely plugged into the wall outlet and the TV.
Make sure the wall outlet is working.
Try pressing the
POWER
button on the TV to make sure the problem is not caused by the remote.
If the TV turns on, refer to 'Remote control does not work' below.
The TV turns off automatically.
Ensure the Sleep Timer is set to Off in the Time menu.
If your PC is connected to the TV, check your PC power settings.
Make sure the AC power cord is plugged into the wall outlet and TV securely.
When you are watching a TV connected to an antenna or to a cable connection, the TV will turn off after 10 - 15 minutes if
there is no signal.
There is no picture/video.
Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices).
Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For
example, if an external device's output is HDMI, it should be connected to an HDMI input on the TV.
Make sure your connected devices are powered on.
Be sure that the TV is set to the correct source by pressing the
SOURCE
button on the remote control.
Reboot the connected device by unplugging and then reconnecting the device's power cable.
RF(Cable/Antenna) Connection
The TV is not receiving all channels.
Make sure the coaxial cable is connected securely.
Run Auto Program to add available channels to the channel list.
Go to
MENU
- Channel - Auto Program then select Auto and make sure the correct Cable TV signal type is set in the
menu. There are 3 options. (STD, HRC, and IRC)
Verify the antenna is positioned correctly.
No Caption on digital channels.
Check the Caption Setup menu. Try changing Caption Mode Service1 to CC1.
Some channels may not have caption data.
The picture is distorted: macroblock, error,
Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action
small block, dots, pixelization.
movies.
A weak signal can cause picture distortion. This is not a TV problem.
Others
Purple/green rolling horizontal bars and
Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-top-box
buzzing noise from the TV speakers with
has a grounding issue. Replace the Component video cables with an HDMI connection.
Component cable connection.
The picture will not display in full screen.
HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.
Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV.
Adjust the picture size option on your external device or change the TV to full screen.
The remote control does not work.
Replace the remote control batteries. Make sure you install the new batteries with their polarity (+/-) correct.
Clean the transmission window located on the top of the remote control.
Try pointing the remote directly at the TV from 5~6 feet away.
The cable/set top box remote control
Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the
does not turn the TV on or off, or adjust
SAMSUNG TV code.
the volume.
A "Mode Not Supported" message
Check the supported resolution of the TV and adjust the external device's output resolution accordingly. Refer to resolution
appears.
settings in this manual.
Caption on the TV menu is greyed out.
You cannot select Caption in the TV menu when watching content from a device connected via HDMI or Component.
Caption must be activated on the external device.
There is a plastic smell from the TV.
This smell is normal and will dissipate over time.
TV Signal Strength is unavailable in the
This function is only available for digital channels received through an Antenna/RF/Coax connection.
Self Diagnosis Test menu.
TV is tilted to the right or left side.
Remove the stand base from the TV and reassemble it.
The Channel menu is greyed out
The Channel menu is only available when you select the TV source.
(unavailable).
Your settings are lost after 30 minutes or
If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from Store Demo mode
every time the TV is turned off.
to Home Use mode using the Plug & Play procedure. Press the
SOURCE
button to select TV mode, go to
Plug & Play
ENTERE.
You have intermittent loss of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term
use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.
- 13 -
Music
Media Play - Additional Functions
Frame
Bit rate
Audio
■ Videos/Music/Photos Play Option menus
1. In the Media Play menu, press the
buttons to select Music,
(Mbps)
Codec
and then press the ENTERE button.
When playing a file, press the
6~30
30Mbps
2. Press the
buttons to select the desired Music in the file
Category
MP3 /
list.
6~30
30Mbps
ADPCM /
3. Press the ENTERE button or
(Play) button.
6~30
30Mbps
AAC
Title
✎
During music playback, you can search using the
buttons.
6~30
10Mbps
✎
(REW) and μ (FF) buttons do not function during play.
Repeat Mode
✎
6~30
30Mbps
"MP3 /
Media Play only displays files with MP3 file extensions. Other file
AC3 /
6~30
30Mbps
LPCM /
extensions are not displayed, even if they are saved on the same
Picture Size
ADPCM
USB device.
6~30
30Mbps
/ DTS
✎
If the sound is abnormal when playing MP3 files, adjust the
Picture Mode
Core"
6~30
10Mbps
Equalizer in the Sound menu. (An over-modulated MP3 file may
"MP3 /
Sound Mode
cause a sound problem.)
6~30
30Mbps
AC3 /
LPCM /
Photos
ADPCM
Subtitle Setting
6~30
30Mbps
/ WMA
1. In the Media Play menu,, press the
or
button to select Photos,
/ WMA
6~30
30Mbps
Pro"
then press the ENTERE button.
AC3 /
Audio Format
6~30
30Mbps
2. Press the
/ / /
buttons to select a photo in the file list.
AAC /
3. Press the ENTERE button or
(Play) button.
MP3 /
6~30
30Mbps
✎
DD+ /
Audio Language
NOTE
HE-AAC
While a photo list is displayed, press the
(Play) / ENTERE
30Mbps
AC3 /
Stop Slide Show /
button on the remote control to start a slide show.
MPEG /
30Mbps
Start Slide Show
LPCM /
All files in the file list section will be displayed in the slide show.
6~30
30Mbps
AAC
During the slide show, files are displayed in order.
Slide Show Speed
During the slide show, you can adjust the slide show speed using
6~30
30Mbps
MP3
(
) (REW) or (μ) (FF) button.
Background Music
6~30
30Mbps
You can move to other files using the
or
button.
6~30
30Mbps
Media Play can play Music files automatically during a Slide Show
MP3
Zoom
if Background Music is set to On.
6~30
30Mbps
You cannot change the Mode in Background Music until the
Rotate
Background Music file has finished loading.
Supported Photo Formats
Information
Image
Photo
Resolution
Base-line
15360 x 8704
Settings
JPEG
Progressive
1024 x 768
Using the Setup Menu
Other Restrictions
■ DivX® Video On Demand : Shows the registration code authorized
for the TV. If you connect to the DivX web site and register with the
CMYK and YCCK color space JPEGs are not supported.
10-digit registration code, you can download the VOD activation file.
Once you run the file using Media Play, the registration is completed.
Playing Multiple Files
✎
For more information on DivX® VOD, visit "http://vod.divx.com".
■ Playing selected video/music/photo files
■ Information: Select to view information about the connected USB
1. On the File List screen, highlight a file, and then press the Yellow
device.
button on your remote.
2. Repeat Step 1 to select multiple files.
Other Information
✎
NOTE
A c mark appears to the left of the selected files.
Preparing before installing Wall-Mount
To cancel a selection, press the Yellow button again.
To deselect all selected files, press the
TOOLS
button, select
for 46", 50" models
Deselect All, and then the ENTERE button.
To install a wall-mount from another manufacturer, use the Holder-Ring.
3. Press the
TOOLS
button, select Play Selected Contents, and then
press the ENTERE button.
■ Playing a video/music/photo folder
1. With the folders on your USB device displayed, use the
buttons to highlight a folder.
2. Press the
TOOLS
button, select Play Folder, and then press the
ENTERE button.
Installing the Wall Mount Kit
The wall mount kit (sold separately) allows you to mount the TV on the
wall.
For detailed information about installing the wall mount, see the
instructions provided with the wall mount kit. Contact a technician for
assistance when installing the wall mount bracket. Samsung Electronics
is not responsible for any damage to the product or injury to yourself or
others if you elect to install the wall mount on your own.
- 10 -
You see small particles when you look
This is part of the product's design and is not a defect.
closely at the edge of the frame of the TV.
POP (TV's internal banner ad) appears on
Select Home Use under Plug & Play mode. For details, refer to Plug & Play (Initial Setup).
the screen.
✎
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or
dark pixels on the screen. These pixels will have no impact on the performance of the product.
✎
You can watch detailed troubleshooting videos at www.samsung.com/spsn.
✎
Some functions and pictures shown in this manual are available on specific models only.
✎
You can keep your TV in optimum condition by upgrading it with the latest firmware from the Samsung web site (samsung.com
upgrade, download the firmware to your computer, copy the firmware file to a USB memory stick, insert the USB memory stick into the TV's USB
slot, and then select Support > Software Upgrade in the TV's menu.
Storage and Maintenance
✎
If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean it before watching the TV.
✎
The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to
prevent scratches.
Do not spray water directly onto the
product. Any liquid that goes into the
product may cause a failure, fire, or electric
shock.
License
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an official DivX Certified® device that plays DivX video. Visit
divx. com for more information and software tools to convert your files into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certified® device must be registered in
order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod. divx.com
for more information on how to complete your registration. Covered by one or more of the following U.S. patents : 7,295,673; 7,460,668; 7,515,710; 7,519,274 DivX®, DivX
Certified® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
Manufactured under a license from U.S. Patent No's: 5,956,674, 5,974,380, 5,978,762, 6,487,535, 6,226,616, 7,212,872, 7,003,467,
7,272,567, 7,668,723, 7,392,195, 7,930,184, 7,333,929 and 7,548,853. DTS, the Symbol, and DTS and the Symbol together are registered
trademarks & DTS Premium Sound is a trademark of DTS, Inc.
©2012 DTS, Inc. All Rights Reserved.
Manufactured under a license from U.S. Patent No's: 6,285,767, 8,027,477, 5,319,713, 5,333,201, 5,638,452, 5,771,295, 5,970,152,
5,912,976, 7,200,236, 7,492,907, 8,050,434, 7,720,240, 7,031,474, 7,907,736 and 7,764,802. DTS, the Symbol, and DTS and the Symbol
together are registered trademarks & DTS Studio Sound is a trademark of DTS, Inc.
©2012 DTS, Inc. All Rights Reserved.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English.
To send inquiries and requests for questions regarding open sources, contact Samsung via Email ([email protected]).
This product uses some software programs which are distributed under the Independent JPEG Group.
ICU License - ICU 1.8.1 and later
COPYRIGHT AND PERMISSION NOTICE
Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software
without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to whom the
Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the above copyright
notice(s) and this permission notice appear in supporting documentation.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR
HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER
RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software
without prior written authorization of the copyright holder.
All trademarks and registered trademarks mentioned herein are the property of their respective owners.
MENU
Setup
- 14-
Wall Mount Kit Specifications (VESA)
✎
The wall mount kit is not supplied, but sold separately.
Install your wall mount on a solid wall perpendicular to the floor. If you
TOOLS
button.
are attaching the wall mount to a wall made of building materials other
than drywall, please contact your nearest dealer for information about
Operation
Videos
Music
Photos
the appropriate mounting hardware. If you install the TV on a ceiling or
You can select another video file
c
slanted wall, it may fall and result in severe personal injury.
to play directly.
✎
NOTE
You can play movie and music
c
c
Standard dimensions for wall mount kits are shown in the table
files repeatedly.
below.
You can adjust the picture size to
c
When purchasing our wall mount kit, a detailed installation manual
your preference.
and all parts necessary for assembly are provided.
You can adjust the picture
c
c
Do not use screws that do not comply with the VESA standard
setting.
screw specifications.
c
c
c
You can adjust the sound setting.
Do not use screws that are longer than the standard dimension
You can play the video with
or do not comply with the VESA standard screw specifications.
Subtitles. This function only
c
Screws that are too long may cause damage to the inside of the
works if the subtitles have the
TV set.
same file name as the video.
For wall mounts that do not comply with the VESA standard screw
You can select the digital audio
c
specifications, the length of the screws may differ depending on
output format.
the wall mount specifications.
You can change the audio
c
Do not fasten the screws too firmly. This may damage the product
language if the video has more
than one language.
or cause the product to fall, leading to personal injury. Samsung is
not liable for these kinds of accidents.
You can start or stop a Slide
c
Show.
Samsung is not liable for product damage or personal injury when
a non-VESA or non-specified wall mount is used or the consumer
You can select the slide show
c
fails to follow the product installation instructions.
speed during the slide show.
Do not mount the TV at more than a 15 degree tilt.
You can set and select
c
background music when
Always have two people mount the TV on a wall.
watching a Slide Show.
Product
TV size in
VESA screw hole specs
Standard
You can zoom into images in full
c
Family
inches
(A * B) in millimeters
Screw
screen mode.
19~22
75 X 75
You can rotate images in full
c
M4
screen mode.
26-28
100 X 100
You can see detailed information
LED-TV
c
c
c
about the played file.
32-42
200 X 200
M8
46~60
400 X 400
Do not install your Wall Mount Kit while your
TV is turned on. It may result in personal
injury due to electric shock.
Securing the TV to the Wall
Caution: Pulling, pushing, or climbing onto the TV may
cause the TV to fall. In particular, ensure that your children
do not hang over or destabilize the TV. Doing so may cause
the TV to tip over, resulting in serious injuries or death.
Follow all safety precautions provided on the included
Safety Flyer. For added stability, install the anti-fall device for
safety purposes, as described below.
To prevent the TV from falling
✎
TV Holder kits are sold separately. To purchase a TV Holder kit,
contact Samsung Customer Care.
1. Insert the screws into the wall brackets and firmly fasten them to the
wall. Make sure the screws are firmly fixed to the wall.
✎
We strongly recommend you drive the screws into a stud.
✎
The product shape may differ
2. Insert the screws through the TV brackets, and then fasten the
depending on the model.
screws to the top VESA screw holes on the back of the TV.
3. Connect the brackets on the TV and the brackets on the wall with a
strong string or cable, and then tie the string or cable tightly to the
brackets.
✎
Verify all connections are properly secured. Periodically check the
connections for any sign of fatigue or failure. If you have any doubt
about the security of your connections, contact a professional
installer.
✎
Install the TV close to the wall so that it does not fall.
✎
Connect the string or cable so that the brackets on the wall are at
the same height or lower than the brackets on the TV. Untie the
string or cable before moving the TV.
Specifications
Environmental Considerations
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
Model Name
UN19F4000
Support). To
Display Resolution
1366 x 768
Screen Size
19" Class
(Diagonal)
(18.5" measured diagonally)
Sound
Output
Dimensions (W x H x D)
17.8 X 11.0 X 1.9 inches
Body
(453.7 X 281.3 X 49.5 (mm))
Clean the product with a soft cloth
With stand
17.8 X 12.3 X 4.9 inches
dampened with in a small amount of water.
(453.7 X 314.2 X 124.9 (mm))
Do not use a flammable liquid (e.g. benzene,
thinners) or a cleaning agent.
Weight
Without Stand
5.5 lbs (2.5 kg)
With Stand
5.7 lbs (2.6 kg)
Model Name
UN32F4000
Display Resolution
Screen Size
(Diagonal)
Sound
Output
Dimensions (W x H x D)
Body
29.0 X 17.1 X 1.9 inches
(737.9 X 435.8 X 49.5 (mm))
With stand
29.0 X 20.0 X 7.5 inches
(737.9 X 509.1 X 191.7 (mm))
Weight
Without Stand
11.4 lbs (5.2 kg)
12.5 lbs (5.7 kg)
With Stand
Model Name
UN40F5000 / UN40F5050
Display Resolution
Screen Size
40" Class
(Diagonal)
(40.0" measured diagonally)
Sound
Output
Dimensions (W x H x D)
Body
36.5 X 21.7 X 1.9 inches
(928.2 X 552.3 X 49.4 (mm))
36.5 X 24.1 X 9.2 inches
With stand
(928.2 X 612.2 X 235.0 (mm))
Weight
Without Stand
17.6 Ibs (8.0 kg)
With Stand
20.9 Ibs (9.5 kg)
✎
Design and specifications are subject to change without prior notice.
✎
This device is a Class B digital apparatus.
✎
For information about your TV's power requirements and more about power consumption, refer to the label attached to the product.
✎
Typical power consumption is measured according to Energy Star Program requirements for televisions.
✎
Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/
recyclingdirect or call, (877) 278-0799.
Kensington Lock
Troubleshooting
The Kensington Lock is not supplied by Samsung. It is a device used
If the TV seems to have a problem, first review this list of possible problems and solutions. If none of these troubleshooting tips apply, visit samsung.
to physically fix the system when using it in a public place. Refer to the
com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG.
manual provided with the Kensington Lock for additional information on
Problem
proper use.
✎
Please find a "K" icon on the rear of the TV. The Kensington slot is
Flickering and Dimming
beside the "K" icon.
✎
The position and color may differ depending on the model.
Assembling the Stand Wire Holder
for 32" and above models
Component Connections /
Screen Color
Screen Brightness
Display Modes (HDMI/DVI Input)
Optimal resolution
4 series:1366 x 768@60Hz / 5 series: 1920 x 1080@60Hz
Unwanted Powering off
Horizontal
Vertical
Pixel Clock
Sync
1366 x
1920 x
Mode
Resolution
Frequency
Frequency
Frequency
Polarity
768
1080
(KHz)
(Hz)
(MHz)
(H / V)
c
c
IBM
720 x 400
31.469
70.087
28.322
-/+
640 x 480
35.000
66.667
30.240
-/-
c
c
c
c
MAC
832 x 624
49.726
74.551
57.284
-/-
1152 x 870
68.681
75.062
100.000
-/-
c
Quantity
c
c
640 x 480
31.469
59.940
25.175
-/-
640 x 480
37.861
72.809
31.500
-/-
c
c
c
c
640 x 480
37.500
75.000
31.500
-/-
Trouble Powering On
800 x 600
37.879
60.317
40.000
+/+
c
c
c
c
800 x 600
48.077
72.188
50.000
+/+
4
c
c
800 x 600
46.875
75.000
49.500
+/+
1024 x 768
48.363
60.004
65.000
-/-
c
c
c
c
1024 x 768
56.476
70.069
75.000
-/-
1024 x 768
60.023
75.029
78.750
+/+
c
c
c
VESA DMT
1152 x 864
67.500
75.000
108.000
+/+
1280 x 720
45.000
60.000
74.250
+/+
c
c
c
1280 x 800
49.702
59.810
83.500
-/+
1280 x 1024
63.981
60.020
108.000
+/+
c
c
1280 x 1024
79.976
75.025
135.000
+/+
1366 x 768
47.712
59.790
85.500
+/+
c
c
Stand Assembly
c
1440 x 900
55.935
59.887
106.500
-/+
c
1600 x 900RB
60.000
60.000
108.000
+/+
Cannot find channel
1680 x 1050
65.290
59.954
146.250
-/+
c
c
Poor picture
1920 x 1080
67.500
60.000
148.500
+/+
Caution of the cover-jack
The TV image does not look as good as it
did in the store.
CAUTION: These servicing instructions are for use by
qualified service personnel only. To reduce the risk of
electric shock or fire hazard, do not perform any servicing
other than that contained in the operating instructions
unless you are qualified to do so.
TV Rear Panel
The picture is distorted: macroblock error,
small block, dots, pixelization.
Color is wrong or missing.
Cover-jack
There is poor color or brightness.
✎
The product shape may differ depending on the model.
There is a dotted line on the edge of the
screen.
The picture is black and white.
When changing channels, the picture
freezes or is distorted or delayed.
- 11 -
JACK PANEL DETAIL / REAR VIEW
■ UN19F4000 / UN22F5000
50°F to 104°F (10°C to 40°C)
10% to 80%, non-condensing
-4°F to 113°F (-20°C to 45°C )
5% to 95%, non-condensing
UN22F5000
1920 x 1080
22" Class
(21.5" measured diagonally)
Model name
3W x 2
UN19F4000
UN22F5000
20.2 X 12.6 X 1.7 inches
(513.1 X 321.5 X 43.8 (mm))
20.2 X 14.4 X 6.6 inches
(513.1 X 366.5 X 169.6 (mm))
■ UN32F4000 / UN32F4050 / UN32F5000 / UN32F5050 / UN40F5000 / UN40F5050 / UN46F5000 / UN46F5050 / UN50F5000 / UN50F5050
5.7 lbs (2.6 kg)
6.3 lbs (2.9 kg)
UN32F4050
UN32F5000 / UN32F5050
1366 x 768
1920 x 1080
32" Class
32" Class
(31.5" measured diagonally)
(31.5" measured diagonally)
10W x 2
Model name
29.0 X 17.1 X 1.9 inches
29.0 X 17.5 X 1.9 inches
UN32F4000 / UN32F4050
(737.9 X 435.8 X 49.5 (mm))
(738.0 X 445.4 X 49.0 (mm))
29.0 X 19.1 X 9.9 inches
29.0 X 19.9 X 7.5 inches
UN32F5000 / UN32F5050
(737.9 X 487.0 X 252.6 (mm))
(738.0 X 505.8 X 191.7 (mm))
UN40F5000 / UN40F5050
UN46F5000 / UN46F5050
11.4 lbs (5.2 kg)
11.0 Ibs (5.0 kg)
12.3 lbs (5.6 kg)
12.3 Ibs (5.6 kg)
UN50F5000 / UN50F5050
NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to
UN46F5000 / UN46F5050
UN50F5000 / UN50F5050
performing installation of your TV. Not responsible for typographical or printed errors.
© 2013 Samsung Electronics America, Inc
1920 x 1080
46" Class
50" Class
(45.9" measured diagonally)
(49.5" measured diagonally)
10W x 2
41.7 X 24.6 X 1.9 inches
44.7 X 26.2 X 1.9 inches
(1059.6 X 626.2 X 49.4 (mm))
(1135.4 X 668.0 X 49.8 (mm))
41.7 X 27.0 X 9.2 inches
44.7 X 28.6 X 9.2 inches
(1059.6 X 686.1 X 235.0 (mm))
(1135.4 X 727.9 X 235.0 (mm))
23.8 Ibs (10.8 kg)
28.6 Ibs (13.0 kg)
27.1 Ibs (12.3 kg)
31.9 Ibs (14.5 kg)
- 15 -
Possible Solution
If your Samsung television is flickering or dimming sporadically, you may need to disable some of its energy efficient features
like the Eco Sensor or the Energy Saving feature. Using your remote, follow the steps below to turn these features off or
on.
Energy Saving :
MENU
Setup
Eco Solution
Energy Saving
Eco Sensor :
MENU
Setup
Eco Solution
Eco Sensor
for 5 series
If you find that the color on your Samsung television's screen is not correct or black and white, first run a Self Diagnosis test
on the TV to make sure there are no device issues.
Self Diagnosis :
MENU
Support
Self Diagnosis
Picture Test
If the test is ok, try making sure:
Your connections are all consistent. For example, if you've used the AV In jack on your TV, make sure you have used the
AV Out jack on your video source.
Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr,
and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the
blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV, etc.
If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings you
should check before calling for a repair.
Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) and so on. Go to "Picture" on the User Menu, and then
try adjusting these options.
If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco friendly No
Signal Power Off feature.
First make sure your Sleep Timer is not accidentally set. The Sleep Time allows you the comfort of falling asleep with the TV
still on but, turns it off after a certain period of time so as not to waste energy.
Sleep Timer :
MENU
Setup
Time
Sleep Timer
If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature.
No Signal Power Off :
MENU
Setup
Eco Solution
No Signal Power Off
Auto Power Off :
MENU
Setup
Eco Solution
Auto Power Off
Before you turn the TV on, find the red light on the right or left bottom of your TV. Press the power on button on the
TV or remote and the light should blink about 5 times before the TV turns on.
If you find that you are having trouble powering on your Samsung television, there are a number of things to check before
making a call to the service department.
If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you press the
power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your keyboard or move the
mouse. Then try turning your TV on.
If you're sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If you have
a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a signal. To test the
signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the
screen displays the guide or info data, the problem is caused by the box.
If you have any trouble assembling the stand, refer to "Install the Stand" in the Start Up or Stand Installation Guide.
Re-run plug and play.
First, perform the Picture Test and to see if your TV is properly displaying the test image.
Go to
MENU
- Support - Self Diagnosis - Picture Test
If the test image is properly displayed, the poor picture may be caused by the source or signal.
If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high
definition) picture quality.
Cable/Satellite subscribers: Try HD channels from the channel line up.
Air/Cable Antenna connection: Try HD channels after running Auto program.
✎
Many HD channels broadcast SD contents upscaled to HD. The picture quality of upscaled SD content is low.
Adjust the Cable/Set top box video output resolution to 1080i or 720p.
Compression of video contents may cause picture distortion, especially on fast moving pictures such as pictures from
sports and action movies.
A weak signal can cause picture distortion. This is not a TV problem.
Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.
If you're using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or
loose connections may cause color problems or a blank screen.
Adjust the Picture options in the TV menu. (Go to Picture Mode / Color / Brightness / Sharpness)
Adjust the Energy Saving option in the TV menu. (Go to
MENU
- Setup - Eco Solution - Energy Saving)
Try resetting the picture to view the default picture setting. (Go to
MENU
- Picture - Picture Reset)
If the picture size is set to Screen Fit, change it to 16:9.
Change the cable/satellite box resolution.
If you are using an AV composite input, connect the video cable (yellow) to the Green jack of Component input 1 on the
TV.
If the TV is connected to a cable box, reset the cable box. (Disconnect and then reconnect the box's AC cord and wait until
the cable box reboots. It may take up to 20 minutes.)
Set the output resolution of the cable box to 1080i or 720p.
- 12 -
(Unit: inches)
1
2
3
4
5
6
3.0
3.1
3.1
6.9
2.9
2.9
4.4
4.4
2.6
8.2
2.9
2.9
(Unit: inches)
1
2
3
4
5
6
7.7
4.7
4.4
19.0
7.8
7.8
7.8
4.8
4.0
19.1
7.8
7.8
9.8
6.9
6.2
24.4
7.8
7.8
12.1
6.4
6.9
30.1
15.7
15.7
14.0
6.8
6.6
32.7
15.7
15.7
- 16 -