Samsung 5003 Series Manuale d'uso - Pagina 2

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2. Press the

button to select Media Play (USB), then press

Support Menu

the ENTERE button.

3. Press the

button to select an icon (Videos, Music,

Self Diagnosis

Photos, Settings), then press the ENTERE button.

✎

■ Picture Test

✎

continues to occur, check the color pattern.

Media Play (USB)

■ Sound Test: Use the built-in melody sound to check for sound

problems.

Certain types of USB Digital camera and audio devices may not

■ Signal Strength

be compatible with this TV.

quality is either perfect or the channels are unavailable. Adjust

Media Play only supports USB Mass Storage Class (MSC)

your antenna to increase signal strength.

devices. MSC is a Mass Storage Class Bulk-Only Transport

■ Reset

✎

not supported.

✎

Change

Before connecting your device to the TV, please back up your

PIN option.

not responsible for any data file damage or data loss.

Software Upgrade

be supported.

Software Upgrade can be performed by downloading the latest

Do not disconnect the USB device while it is loading.

ﬁrmware from samsung.com to a USB memory device.

The higher the resolution of the image, the longer it takes to

HD Connection Guide

display on the screen.

pixels.

Contact Samsung

View this information when your TV does not work properly or

regarding our call centers and how to download products and

and management of digital content in an integrated and

software.

comprehensive way, including protecting the rights and interests

of content providers, preventing illegal copying of contents, and

managing billings and settlements.

PTP device is not supported.

Media Play

device, the device may not be recognized or may malfunction.

Enjoy photos, music and/or movie ﬁles saved on a

USB Mass Storage Class (MSC) device.

MEDIA.P

Time, the Screensaver will run.

The power-saving mode of some external hard disk drives may

be released automatically when your connect them to the TV.

USB device or may not be able to read the files on the device.

Connecting a USB Device

files on the device is corrupted, or a file in the list is not played,

1. Turn on your TV.

connect the USB device to a PC, format the device, and check

the connection.

2. Connect a USB device containing photo, music and/or movie ﬁles

to the USB jack on the side of the TV.

Play

3. When USB is connected to the TV, you can select Media Play

permanently delete the file.

(USB) in Application menu.

Photos only supports sequential jpeg format.

The scene search and thumbnail functions are not supported in

the Videos.

Using the Media Play Menu

and some folders may not be opened.

The maximum displayed number of files, including sub folders, in

The media may not be playing smoothly when using the device

SUM

E Enter

R Return

1. Press the

button. Press the

button to select

Application, then press the ENTERE button.

- 9 -

Troubleshooting

Problem

Possible Solution

Flickering and Dimming

these features off or on.

Energy saving : User Menu

Setup

Eco Solution

Energy Saving

Component Connections /

Diagnosis on the TV to make sure there are no device issues.

Screen Color

Self Diagnosis : User Menu

Support

Self Diagnosis

Picture Test

used the AV Out jack on your video source.

Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled

video source to the blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV.

Screen Brightness

you should check before calling for a repair.

Backlight, Contrast, Brightness, Sharpness, Color, Tint and so on.

adjusting options mentioned above.

Unwanted Powering off

First make sure you Sleep Timer is not accidentally set. The sleep timer allows you the comfort of falling asleep with

the TV still on but, turns it off after a certain period of time so as not to waste energy.

Sleep Timer : User Menu

Setup

Time

Sleep Timer

No Signal Power Off : User Menu

Setup

Eco Solution

No Signal Power

Auto Power Off : User Menu

Setup

Eco Solution

Auto Power Off

Trouble Powering On

Before Turn on check red light on the right or left bottom of your TV. Press power on button on TV or remote

and it will blink about 5 times before turning on.

before making a call to the service department.

press the power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your

keyboard or move the mouse. Then try turning your TV on.

you have a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a

signal. To test the signal output of your cable or satellite box, press the guide or info button on the cable or satellite

Stand Assembly

Cannot ﬁnd channel

Poor picture

First, perform the Picture Test and to see if your TV is properly displaying the test image.

- Support - Self Diagnosis - Picture Test

The TV image does not look as good as

it did in the store.

✎

The picture is distorted: macroblock

Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports

error, small block, dots, pixelization.

and action movies.

A weak signal can cause picture distortion. This is not a TV problem.

Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.

Color is wrong or missing.

There is poor color or brightness.

Adjust the Picture options in the TV menu. (go to Picture Mode / Color / Brightness / Sharpness)

Adjust Energy Saving option in the TV menu. (go to

- Setup - Eco Solution - Energy Saving )

Try resetting the picture to view the default picture setting. (go to

- Picture - Picture Reset)

- 13 -

[UE4003-ZC]BN68-04466A-ENG.indd 2

Videos

File

1/1

ASF

E Pause L Jump T Tools R

1. Press the

button to select Videos, then press the

ENTERE button in the Media Play menu.

2. Press the

/ / /

button to select the desired video in the ﬁle

list.

3. Press the ENTERE button or

(Play) button.

ﬂash

The selected file is displayed on the top with its playing time.

formats

Other Restrictions

progress bar are not displayed.

Video content will not play, or not play correctly, if there is an error in the

During video playback, you can search using the

and

content or the container.

button.

✎

Sound or video may not work if the contents have a standard bit rate/

frame rate above the compatible Frame/sec listed in the table above.

you cannot play the game itself.

Supported Subtitle Formats

The menu may take longer to appear if the video's bit rate exceeds

External

Video content can not be played, if there are many contents in one ﬁle.

Name

File extension

.ttxt

Video Decoder

.smi

.srt

SubViewer

.sub

supported.

Micro DVD

.sub or .txt

Auto Protection

SubStation Alpha

.ssa

Advanced SubStation Alpha

.ass

Name

Container

Format

Xsub

Picture Format

Audio Decoder

SubStation Alpha

MKV

Text Format

Advanced SubStation Alpha

MKV

Text Format

Media

of WMA Pro is not supported)

MKV

Text Format

WMA Lossless is not supported.

MP4

Text Format

Music

Supported Video Formats

File

Frame

Bit

Audio

Container Video Codec Resolution

Extension

rate(fps)

rate(Mbps)

Codec

DivX

I Love You

Jhon

MP3 /

1st Album

Pop

MP4

ADPCM /

2010

AAC

4.2MB

AVC

01:10 / 04:02

DivX

MP3 /

AC3 /

SUM

LPCM /

MKV

/ ASP

ADPCM /

DTS Core

1. Press the

ENTERE button in the Media Play menu.

Problem

Possible Solution

There is a dotted line on the edge of

Screen Fit, change it to 16:9.

the screen.

Change cable/satellite box resolution.

The picture is black and white.

on the TV.

When changing channels, the picture

freezes or is distorted or delayed.

Sound Problem

First of all, please perform the Sound Test to conﬁrm that your TV audio is properly operating.

(go to

- Support - Self Diagnosis - Sound Test)

There is no sound or the sound is too

Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV.

low at maximum volume.

The picture is good but there is no

sound.

The speakers are making an

Check the cable connections. Make sure a video cable is not connected to an audio input.

inappropriate noise.

For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.

Perform the Sound Test as explained above.

No Picture, No Video

The TV will not turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

Make sure the wall outlet is working.

Try pressing the

POWER

button on the TV to make sure the problem is not the remote.

The TV turns off automatically.

Ensure the Sleep Timer is set to Off in the Time menu.

Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

if there is no signal.

There is no picture/video.

Set your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV

Make sure your connected devices are powered on.

Be sure to select the TV's correct source by pressing the

Antenna(Air / Cable) Connection

The TV is not receiving all channels.

Make sure the coaxial cable is connected securely.

Please try Auto Program to add available channels to the channel list.

go to

- Channel - Auto program then select Auto and make sure the correct Cable TV signal type is set

in the menu. There are 3 options. (STD, HRC and IRC)

Verify the antenna is positioned correctly.

Check the Caption Setup menu. Try changing Caption Mode Service 1 to CC1.

Some channels may not have caption data.

The picture is distorted: macroblock,

Compression of video contents may cause picture distortion. Especially on fast moving pictures such as sports

error, small block, dots, pixelization.

and action movies.

A weak signal can cause picture distortion. This is not a TV problem.

Others

Purple/green rolling horizontal bars and

buzzing noise from the TV speakers with

Component cable connection.

The picture will not display in full screen.

Adjust the picture size option on your external device or change the TV to full screen.

The remote control does not work.

Clean the transmission window located on the top of the remote control.

The cable/set top box remote control

does not turn the TV on or off, or adjust

the volume.

Mode Not Supported

appears.

resolution settings in this manual.

- 14-

2. Press the

/ / /

button to select the desired Music in the ﬁle

Frame

Bit

Audio

list.

rate(fps)

rate(Mbps)

Codec

DivX 3.11 / 4.x

MP3 /

3. Press the ENTERE button or

(Play) button.

AC3 /

✎

LPCM /

During music playback, you can search using the

/ ASP

ADPCM

button.

/ WMA

✎

/ WMA

μ (FF) buttons do not function during play.

Pro

✎

Only displays the files with MP3 and PCM file extension. Other

AC3 /

AAC /

file extensions are not displayed, even if they are saved on the

MP3 /

same USB device.

DD+ /

✎

AC3 /

Equalizer in the Sound menu. (An over-modulated MP3 file

may cause a sound problem.)

LPCM /

AAC

Photos

/ ASP

MP3

Image1024.jpg

1024x768

2011/10/24

3/15

MP3

E Pause L

T Tools R

1. Press the

button to select Photos, then press the

ENTERE button in the Media Play menu.

2. Press the

/ / /

button to select the desired photo in the ﬁle

list.

3. Press the ENTERE button or

(Play) button.

✎

While a photo list is displayed, press the

(Play) / ENTERE

button on the remote control to start the slide show.

All files in the file list section will be displayed in the slide show.

During the slide show, files are displayed in order.

During the slide show, you can adjust the slide show speed using

(

μ) (FF) button.

button.

Supported Photo Formats

Image

Photo

Resolution

Base-line

Progressive

Other Restrictions

Playing Multiple Files

■ Playing selected video/music/photo ﬁles

Playlist

3/15

I Love you

Jhon

Music 1

No Singer

Music 2

No Singer

Music 3

✎

No Singer

NOTE

Music 4

No Singer

The c mark appears to the left of the selected files.

Music 5

No Singer

E Pause L Jump T Tools R

To deselect all selected files, press the

TOOLS

button and select

Deselect All.

button to select Music, then press the

3. Press the

TOOLS

button, and then select Play Selected

Contents.

Problem

Possible Solution

Caption on the TV menu is greyed out.

Component.

Caption must be activated on the external device.

There is a plastic smell from the TV.

This smell is normal and will dissipate over time.

TV Signal Strength is unavailable in the

Self Diagnosis Test menu.

TV is tilted to the right or left side.

The Channel menu is grey out

The Channel menu is only available when you select the TV source.

(unavailable).

Store Demo

every time the TV is turned off.

Store Demo mode to Home Use mode using the Plug & Play procedure. Press the

TV mode, go to

Check the cable connections and reconnect them.

video.

Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are ﬂexible

This is part of the product's design and is not a defect.

closely at the edge of the frame of

the TV.

POP (TV's internal banner ad) appears

Select Home Use under Plug & Play mode. For details, refer to Plug & Play

on the screen.

✎

pixels on the screen. These pixels will have no impact on the performance of the product.

✎

Watch these troubleshooting on video at www.samsung.com/spsn.

✎

Some functions and pictures shown in this manual are available on specific models only.

✎

Storage and Maintenance

✎

The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent

scratches.

SOURCE

button on the remote control.

Do not spray water directly onto the product.

Any liquid that goes into the product may

cause a failure, ﬁre, or electric shock.

License

speakers, while maintaining steady volume and delivering rich bass and clear dialog.

content.

Corporation. This is an ofﬁcial DivX Certiﬁed® device that plays DivX video. Visit divx. com for more

This DivX Certiﬁed® device must be registered in order to play purchased DivX Video-on-Demand (VOD)

to vod. divx.com for more information on how to complete your registration. Covered by one or more of

Manufactured under license from Dolby Laboratories. Dolby and the

double-D symbol are trademarks of Dolby Laboratories.

in the United States and other countries.

Open Source License Notice

Open Source used in this product can be found on the following webpage. (http://opensource.samsung.

✎

■ Playing the video/music/photo ﬁle group

NOTE

Standard dimensions for wall mount kits are shown in the table

1. While a ﬁle list is displayed, move to any ﬁle in desired group.

below.

2. Press the

TOOLS

button, and then select Play Folder.

When purchasing our wall mount kit, a detailed installation

and

manual and all parts necessary for assembly are provided.

Media Play - Additional Functions

Do not use screws that do not comply with the VESA standard

screw specifications.

■ Videos/Music/Photos Play Option menus

Do not use screws that are longer than the standard dimension

When playing a ﬁle, press the

TOOLS

button.

or do not comply with the VESA standard screw specifications.

Screws that are too long may cause damage to the inside of the