Cisco 3911 Manuale d'uso - Pagina 7

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Switch From a Connected Call to Answer a Ringing Call on the Same Line

Press

or the line button.

Switch From a Connected Call to Answer a Ringing Call on the Other Line

1. Press the line button with the incoming call.

2. Press

Viewing Multiple Calls

Understanding how multiple calls are displayed on your phone can help you organize your call-handling efforts.

Your phone displays calls as follows for the highlighted line:

• Calls with the longest duration display at the top of the list.

• Calls of a similar type are grouped together. For example, calls that you have taken are grouped near the top, and calls on

hold are grouped last.

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

Transfer a Call Without Talking to the Transfer Recipient

1. From an active call, press

2. Enter the target number.

3. Press

again to complete the transfer, or press

If the transfer is canceled, press

Note

Talk to the Transfer Recipient Before Transferring a Call (Consultative Transfer)

1. From an active call, press

2. Enter the target number. Wait for the transfer recipient to answer.

3. Press

again to complete the transfer, or press

If the transfer is canceled, press

Note

Transfer Two Current Calls to Each Other (direct transfer) Without Staying On the Line

1. Scroll to highlight any call on the line.

2. Press Select.

3. Repeat this process for the second call.

4. With one of the selected calls highlighted, press DirTrfr. (To display DirTrfr, you might need to press more.) The two calls

connect to each other and drop you from the call.

If you want to stay on the line with the callers, use Join instead.

–

If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press

–

hang up.

You cannot transfer a call on hold. Press

–

to resume the call.

again to remove the call from hold before transferring it.

to cancel

and then