Cisco 522 Manuale di amministrazione - Pagina 47

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Troubleshooting

Procedure

Step 1

Go to

tsd-products-support-series-home.html.

Step 2

Click on Open a TAC Case Online and follow the instructions.

Step 3

You can also open a case by sending an email to [email protected].

Locate Your Headset Serial Number

You can find your Cisco Headset 500 Series serial number in the following places.

• On the outside of the box your headset shipped in.

• Underneath the Cisco Headset 520 Series or Cisco Headset 530 Series inline controller. Scan the QR

• On the bottom of the Cisco Headset 560 Series standard base or multibase.

• On a connected Cisco IP Phone.

Find Your Headset Serial Number on a Cisco IP Phone

You can find your headset serial number on any Cisco IP Phone.

Procedure

Step 1

Press Applications

Step 2

Select Accessories.

Step 3

Highlight Cisco Headset and press Show detail.

Find Your Headset Serial Number in Cisco Jabber

You can find your Cisco headset serial number on Cisco Jabber for Windows and Mac, version 12.8 or later.

Procedure

Step 1

In Cisco Jabber, click the gear icon

Step 2

Under the Speaker slider, click Advanced Settings.

https://www.cisco.com/c/en/us/support/collaboration-endpoints/headset-500-series/

code to see the headset serial number.

See

Find Your Headset Serial Number on a Cisco IP Phone, on page 41

and select Settings > Audio.

Cisco Headset 500 Series Administration Guide