Cisco 6851 Manuale d'uso - Pagina 22

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If you don't answer the call within a certain length of time, it's routed to voicemail or another destination, as set by

your administrator.

Use Call Park via Assigned Line on IP Phone

When you have a parking spot assigned to a line on your phone, you can send calls there and retrieve them at

the click of a button.

Note: Please contact PenTeleData to set up the parking spots. Once created, the parking spots can be assigned

to your IP phone via the online voice portal.

Procedure

Step 1 While on a call, press the button assigned to the parking spot.

Press Transfer

Step 2

Step 3 The call will be placed in that parking spot.

Procedure

Step 1 Press the button on the phone with the assigned parking spot the call has been placed in.

Step 2 You will be connected with the parked caller.

If you do not want to use a line on your phone as a reserved parking spot, you can still park calls via the Call Park

and Call Park Retrieval star codes.

Procedure

Step 1 While on a call,

Step 2 Dial *62.

Your phone plays a recorded message indicating the number of the parked call.

Wait to hear the parking slot #

Step 3

Press Transfer

Step 4

Step 5 (Optional) Communicate the parked number to the person retrieving the call.

Retrieve a Call on Hold with Call Park

You can pick up a parked call from anywhere in your network.

Before you begin

You need the number that was used to park the call.

Procedure

Lift the receiver and listen for dial tone

Step 1

Dial *66 + the parking spot the call was placed in.

Step 2

22 |

P a g e

Press Transfer

Cisco IP Phone 6851 Series User Guide