Cisco 730 Manuale d'uso - Pagina 33

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Troubleshooting

•

Try these solutions first if you experience problems with your Cisco Headset 730.

• Make sure your headset is fully charged. See:

• Make sure your headset is powered on. See:

• Make sure your audio device supports your Bluetooth connection. See:

• Disconnect other active Bluetooth devices.

• Increase the volume on your headset or call device. See:

• Download Cisco Headsets to your mobile device and run the available software updates. See:

• Connect to a different call device. See:

• Move your headset closer to your desired call device and away from any potential sources of radio

If the above steps don't resolve your issue, see the list of troubleshooting scenarios below to identify symptoms

and solutions to common issues. If you're still unable to resolve your issue, contact Cisco support.

First Steps, on page 25

Targeted Troubleshooting Solutions, on page 25

Update Your Headset Firmware, on page 29

Check Your Headset Firmware, on page 29

Find Your Cisco Headset 730 Serial Number, on page 30

on page

10.

Cisco Headsets app on Your Mobile Device, on page

interference or obstructions.

C H A P T E R

Charge Your Headset, on page

Turn Your Headset On and Off, on page

Adjust Your Headset Volume, on page

Connect Your Headset to a Bluetooth Device, on page

Cisco Headset 730 User Guide

Compatible Cisco Call Devices,

20.

Set Up the