Cisco 7961 Impostazione - Pagina 7

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Putting a Call on Hold

 Press the Hold soft key.

 Press Resume to continue the call.

Call Pickup, Transfer & Forwarding

You should be in the correct pickup group & hunt group when your IP phone is

deployed. This is necessary in order to use the Call Pickup facility.

If you find that you are not, or that a new group needs to be created please

contact the Support Desk on 88588.

Call Pickup

 Pick up the receiver or press any Line soft key on your phone (hands free)

 Press the Pickup soft key (call will start ringing on your phone)

 Press the Answer key to receive the incoming call.

Call Transfer

 During a call, press the Trnsfer soft key. This automatically places the first

call on hold.

 Dial the number you wish to transfer to.



Once the third party answers press the Trnsfer soft key again to connect

the parties.



If there is no answer from the third party, press the End Call soft key and

then the Resume soft key.

Call Forwarding (Call Forward All or Diverting)

The following describes how to set an "Unconditional" call forward or divert

where one rule is applied to all incoming calls which are diverted to an

extension that you specify.

Note: It can only be used to call forward or divert the primary number, i.e. the

first number listed on your telephone.

To forward all your calls to another number:

 Press the CFwdAll soft key (you will hear a confirmation beep).

 Dial the number you want to forward your calls to when prompted.

 Note: You cannot forward calls to a mobile telephone number unless you

specifically ask for the ability to do so.

To cancel Call Forwarding:

 Press the CFwdAll soft key.

Technology & Information Services – IP Telephony User Guide