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Cisco Unified IP Phones Installation

The Cisco Unified IP Phones support wideband headsets.

Note

Audio Quality

Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good

to the user and to the party on the far end. Sound quality is subjective and Cisco cannot guarantee the

performance of any headsets. However, a variety of headsets from leading headset manufacturers have been

reported to perform well with Cisco Unified IP Phones.

For additional information, see the

Cisco.com.

Headset Connection

To connect a wired headset to the Cisco Unified IP Phone, plug it into the Headset port on the back of the

phone. Press the Headset button on the phone to place and answer calls using the headset.

You can use the wired headset with all of the features on the Cisco Unified IP Phone, including the Volume

and Mute buttons. Use these buttons to adjust the ear piece volume and to mute the speech path from the

headset microphone.

See the wireless headset documentation for information about connecting the headset and using the features.

Disable Headset

You can disable the headset by using Cisco Unified Communications Manager Administration.

To disable the headset, perform the following steps:

Procedure

Step 1

Choose Device > Phone and locate the phone you want to modify.

Step 2

In the Phone Configuration window, check the Disable Speakerphone and Headset check box.

Step 3

Click Apply.

Wireless Headset

By default, the Wireless Headset Hookswitch Control option is disabled. You can enable the option in the

Cisco Unified Communications Manager Administration application.

See the wireless headset documentation for information about connecting the headset and using the features.

Headsets for Cisco Unified IP Phones and Desktop Clients

Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962G Administration Guide for Cisco Unified

Communications Manager 9.0 (SCCP and SIP)

Headset

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