Ricoh Pro C9200 Manuale di istruzioni per l'uso - Pagina 20
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1. Using the Auto Color Diagnosis Function
Troubleshooting
Paper properties failed to be generated
Because of a paper jam or stains on the paper, paper properties may not be generated. Remove
the jammed paper and resolve the cause of jammed paper and staining, and then generate paper
properties again.
If the problem cannot be solved as described above, turn the main power switch off and then back
on, and then try generating the paper properties again. If the problem persists, contact your service
representative.
The status and generation date of an ACD property cannot be restored
If a malfunction occurs on the ACD unit in the machine, the status and creation date of the ACD
property that have been backed up prior to the malfunction cannot be restored. Generate the ACD
property again.
The generation or accuracy setting screen of paper characteristics information is not
displayed, or the generation result is not applied (When Using Fiery)
The "ACD Property" screen may not be properly updated depending on the connection status with
the server. If this is the case, reload the page.
The "ACD Property" screen may not be properly updated when additional screens are displayed.
Close all screens except the "ACD Property" screen, and reload the page.
Diagnostic marks are not printed (When Using Fiery)
Diagnostic marks are not printed when any of the following conditions are met:
• The paper length is less than 420 mm (16.6 inches) or the width is less than 100 mm (4.0
inches)
• The number of colors used in the page is less than three
The diagnostic mark is superimposed over images or text in the document (When Using Fiery)
Display preview images on the "Job Properties" screen, check that the diagnostic marks do not
overlap on the document, and then print the document. For details about the diagnostic mark
location, see page 12 "Print size and location of diagnostic marks".
Colors are unstable
Perform the following procedure to check if the Automatic Color Diagnosis function is enabled:
1.
Press the [Home] (
2.
Press the [User Tools] ( ) icon on the Home screen.
3.
Press [Machine Features].
4.
Press [System Settings].
5.
Select the [Administrator Settings] tab.
6.
Press [ Next] until [Auto Color Diagnosis Unit Setting] is displayed.
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) icon at the center bottom of the screen.