Ricoh SP C420DN-KP - Aficio Color Laser Printer Manuale di configurazione rapida - Pagina 9
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HotSpot Printer Quick Setup Guide
No.
Issue
4
Service
status reads:
[Printer On x.x
NoLicense]
5
Job is sent and
release code
received, but
document does
not print.
•
This indicates that the Mobile Printing Service application running on the
printer cannot get a valid license from the PrinterOn Server. Please check
printer network settings (IPv4, DHCP, DNS etc.). Also check that the time
and date are set correctly. To do so, proceed as follows:
1.
At printer control panel, press [Menu].
2.
Select [Maintenance], and press [OK].
3.
Select [Timer Settings], and press [OK].
4.
Select [Set Date], and press [OK].
5.
If necessary, enter correct month, day, year, and press [OK].
6.
Select [Set Time], and press [OK].
7.
If necessary, enter correct hour, minute, second, and press [OK].
8.
Press [Menu] to exit.
Note: Steps may vary slightly, based on printer model.
•
To check service status, press [?] on Hot-Spot keypad.
•
If the license status reads [PrinterOn x.x LicenseValid], but you still cannot
release a print job, there are other possible issues:
1.
Firewall, authentication and/or redirection is preventing HTTP/HTTPS
communication.
2.
A change has occurred in the TCP/IP environment. Turn the printer OFF/
ON to restart the HotSpot Service.
3.
Make sure that you are not entering the tracking number instead of the
release code.
Action