Cisco - Hardware Troubleshooting for Cisco 1700 Series Routers
Router boots in boot mode, with the following message
on the console:
SYSTEM INIT: INSUFFICIENT
MEMORY TO BOOT THE IMAGE!
Router boots in boot mode, with the following messages
on the console:
loadprog: error - Invalid image for platform
Router Crashes
When we refer to a "system crash", we mean a situation where the system has detected an unrecoverable
error and has restarted itself. A crash can be caused by software problems, hardware problems, or both.
This section deals with hardware-caused crashes and crashes that are software-related, but may be
mistaken for hardware problems.
Important: If the router is reloaded after the crash (for example, through a power-cycle or the reload
command), important information about the crash will be lost, so try to collect show technical-support
and show log output, as well as the crashinfo file (if possible) before reloading the router!
Refer to
Troubleshooting Router Crashes
Watchdog Timeouts
Cisco processors have timers that guard against certain types of system hangs. The CPU periodically
resets a watchdog timer. The watchdog timer basically controls the time of each process. If the timer is
not reset, a trap occurs. If a process is longer than it should be, the watchdog timer is used to escape
from this process.
http://kbase:8000/paws/servlet/ViewFile/17959/hwts_1700_17959.xml?convertPaths=1
that run in RAM and images that run directly
Flash (for example, relocatable images), there are
two solutions for the problem:
For more information on image types, refer to
Naming
For information on memory requirements, refer to
the
Release Notes
software.
Refer to the Cisco 1700 Series Router
Documentation for where to locate the DRAM
SIMMs for upgrading the 1720, 1750, 1751, and
1760.
The Cisco IOS software image is not appropriate for
the 1700 router, or it is corrupted. Erase the Flash
and download a new valid Cisco IOS software
image.
For more information on loading new software on the
1700 router, refer to
Upgrade
for more information regarding this issue.
Upgrade the DRAM
Load a relocatable image; load an image from
Flash
Conventions.
for your version of Cisco IOS
Software Installation and
Procedure.
Page 8 of 12
01/10/2004
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