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Call History

View your call history

1. Press the Applications

button.

2. Select Call History. (Use the Navigation bar and

round Select button to scroll and select.)

3. Select a line to view.

Your phone displays the last 150 missed, placed,

and received calls.

4. To view details for a call, scroll to the call and

press the more softkey, then press Details.

5. To return to your call history, press the Back

softkey. To exit the Applications menu, press the

Applications

button.

View your missed calls only

1. View your call history.

2. Press the Missed softkey.

View your placed calls only

Press the up arrow on the Navigation bar when the

phone is idle, with all menus closed.

Dial from your call history

1. View your call history, or navigate to your missed

or placed calls.

2. Scroll to a listing and lift the handset, or press a

line button or the Select button.

To edit a number before dialing, press these

softkeys: more > EditDial.

Directories

1. Press the Contacts button

2. Select a directory. (Use the Navigation bar and

round Select button to scroll and select.)

3. Use your keypad to input search criteria.

4. Press the Submit softkey.

5. To dial, scroll to a listing and press the Dial

softkey.

Shared Lines

If you share a line with your boss, the line button

indicates call activity on the shared line:

• Flashing amber—Incoming call on the shared line.

You or your boss can answer the call.

• Solid red line button—Your boss is talking on the

shared line.

• Flashing red line button —Your boss put a call on

hold on the shared line. You or your boss can

resume the call.

Settings

Volume

The Volume bar is located to the left of the keypad.

• To adjust the handset, headset, or speakerphone

volume, press the Volume bar when the phone is

in use.

• To adjust the ringer volume, press the Volume bar

up or down.

• To silence the phone when ringing, press the

Volume bar down one time (pressing multiple

times lowers the ringer volume.)

Ringtone

1. Press the Applications button

2. Select Preferences. (Use the Navigation bar and

round Select button to scroll and select.)

3. Select Ringtone.

4. Select a line.

5. Scroll through the list of ringtones and press Play

to hear a sample.

6. Press Set and Apply to save a selection.

Screen contrast

1. Press the Applications button

2. Select Preferences. (Use the Navigation bar and

round Select button to scroll and select.)

3. Select Contrast.

4. Press the Navigation bar up or down.

5. Press the Save softkey.

Navigation

Where are my line buttons?

Line buttons are located on both sides of the phone

screen. Buttons that are not assigned to phone lines can

be used for speed-dials and other features. Contact

your system administrator for more information.

Where are my softkeys?

Four softkeys buttons are located below the phone

screen. You can press the more softkey (when

available) to reveal additional softkeys.

How do I scroll in a list or menu?

Press up or down on the Select bar.

A scroll bar on the screen indicates your relative

position within in a list.

How do I select an item in a list or menu?

With the item highlighted, press the Select button in

the middle of the Navigation bar. Or, use your keypad

to enter the corresponding item number.

How do I exit a menu?

To close a menu from any level, press the

corresponding feature button.

To go back one level in a menu, press the Exit or Back

softkey.

Tips

How can I keep track of multiple calls?

Line button colors indicate call states and can help you

stay oriented when handling multiple calls:

• Ringing call—Flashing amber

• Connected call—Solid green

• Held call—Flashing green

• Shared line in-use remotely—Solid red

• Shared line on hold remotely—Flashing red

What is the best way to use my headset?

If you handle a lot of calls and wear a headset, try

keeping the headset button

lit and using softkeys

to go on- and off-hook. With the headset button lit,

your headset serves as the primary audio path (instead

of the speakerphone).

What does the Swap softkey do?

Swap allows you to toggle between calls and consult

privately with each party before completing a transfer

or conference.

How do I set up my speed dials?

To set up speed-dials and customize a variety of

features and settings for your phone, use a web

browser on your computer to access your

Cisco Unified CM User Options web pages. Contact

your system administrator for the URL and more

information.

Where can I find a complete User Guide?

http://www.cisco.com/en/US/products/ps13220/produ

cts_user_guide_list.html

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Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel:

408 526-4000

800 553-NETS (6387)

Fax:

408 527-0883

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