Cisco Catalyst 6000 WS-F6K-MSFC2 Nota di installazione - Pagina 16

Sfoglia online o scarica il pdf Nota di installazione per Hardware di rete Cisco Catalyst 6000 WS-F6K-MSFC2. Cisco Catalyst 6000 WS-F6K-MSFC2 18. Catalyst 6000 series multilayer switch feature card 2

Stampa la pagina

Obtaining Technical Assistance

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open

access to Cisco information and resources at anytime, from anywhere in the world. This highly

integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline

business processes and improve productivity. Through Cisco.com, you can find information about Cisco

and our networking solutions, services, and programs. In addition, you can resolve technical issues with

online technical support, download and test software packages, and order Cisco learning materials and

merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and

services. Registered users can order products, check on the status of an order, access technical support,

and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product,

technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC

Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

•

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of

service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues

site provides around-the-clock access to online tools, knowledge bases, and software. To access the

Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to

the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a

Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or

password, go to the following URL to register:

http://www.cisco.com/register/

Catalyst 6000 Family Multilayer Switch Feature Card 2 Installation Note

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,

product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably

impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects

of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations

will occur if service is not restored quickly. No workaround is available.

yourself,

saving both cost and time. The

78-10605-03