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Cisco Small Business SPA922 Manuale di avvio rapido

Button

Function

Forward/cfwd

Forwards all calls coming to your phone to a specified

number.

GrPickup/grPick Allows you to answer a call ringing on an extension by

discovering the number of the ringing extension.

Hold

Places a call on hold.

Accesses additional softkeys.

Option

Enters a sub-menu and when pressed multiple times, shows

all of the choices in that sub-menu.

Park

Puts a call on hold a call at a designated "park" number. The

call is active until you unpark it, or the caller disconnects.

Must be configured by your Phone Administrator.

Paste

Using the navigation button, highlight an item and press

Paste to place the item you copied.

Pickup

Allows you to answer a call ringing on another extension by

entering the extension number.

Play

Plays an item (for example, a ring tone).

Redial

Displays a list of recently dialed numbers.

Resume

Resumes a call that is on hold.

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Fax: 408 527-0883

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Button

Function

Save

Saves your changes.

Select

Selects the highlighted item on the LCD screen.

Transfer/xfer

Performs a call transfer.

Unpark

Disconnects a parked call.

Y/N

Enters a submenu and when pressed, toggles between Yes

or No to enable or disable an option.

Using Keypad Shortcuts

Use the keypad to enter the number of the menu or sub-menu item. For

example, to reach the Call History menu on the SPA962, press the Setup button

and dial 3. Menus and options may vary.

Using Your SPA IP Phone

Placing or Answering Calls

To place or answer a call, do one of the following tasks:

Pick up the receiver.

•

Press the Speaker button.

•

Press the Headset button.

Press a line button. (Not applicable to SPA921)

•

Putting a Call on Hold

To put a call on hold, press the Hold button. A series of beeps indicates the call

is on hold.

To resume the call, press the Resume soft key or the flashing red line button for

the call. If you have multiple calls, all calls are put on hold except the active call.

Ending a Call

•

If you are using the handset, hang up.

If you are using the speakerphone, press the Speaker button.

•

If you are using the headset, either press the Headset button (wired) or

•

replace the receiver (wireless).

Transferring Calls

During an active call, or a call on hold, press Transfer/xfer.

TEP

Either enter the number to which you want to transfer the call or use the

TEP

directory to choose a number.

Press Dial. The call is placed on hold and a new line is opened to dial

TEP

the number.

To transfer the call without waiting for the other person to answer,

TEP

press Transfer/xfer after the call begins to ring and hang up. If you hang

up before the second call rings, the transfer fails and the first call is

disconnected. If you misdial, press the line button again to receive a

dial tone (not applicable to the SPA921/922).

To transfer after speaking privately to the other person, press Transfer/

TEP

xfer at any time during the conversation.

Redialing

Depending on your phone model and phone system setup, use one of the following

methods:

Press Redial to dial that last number that you called.

•

To redial a recently-called number, press Redial once, select the number

•

from the list, and then press Dial.)

Press the Setup button and then select Call History. You can then select any

•

list, such as Missed Calls or Answered Calls, and you can press Dial to call

any number on the list.

Adjusting Call Volume and Muting

To adjust the volume while you are on a call, press + on the Volume button to

increase the volume, or press - to decrease the volume. Press Save.

Pressing the Volume button while not on a call adjusts the volume of the phone's

ringer.

To mute the phone microphone, speaker, or headset microphone, press the

Mute button on the phone. The button lights red. Press the Mute button again to

unmute.

Setting Do Not Disturb

Use the Do Not Disturb feature to prevent incoming calls from ringing your

phone. If you have voice mail configured, incoming callers immediately reach

voice mail. If voice mail is not configured, callers hear a busy signal or message.

To set Do Not Disturb, press the DND/dnd softkey on your phone. Depending on

your phone, either press the Clr DND softkey or the -dnd softkey to turn Do Not

Disturb off.

Placing a Three-Way Conference Call

Press the Conf button during an active call. The first call is placed

TEP

on hold, a second line is opened, and you hear a dial tone.

Dial the second person's telephone number.

TEP

Press the Conf button again. All three parties are connected in the

TEP

conference call.

When you hang up, the conference call is ended.

TEP

If the Join soft key is available on your phone, press Join

OTE

to keep the other parties in a call but disconnect yourself

from the call.

Picking Up a Call

If the Pickup or Group Pickup feature is available on your phone, you can pick

up a call that is ringing at another extension.

To pick up a call ringing at an extension in your group:

TEP

Press GrPickup/grPick. Depending on the number of ringing calls,

the phone may display a list of extensions that have ringing calls.

If a list of calls appears, choose a call and press Dial.

TEP

To pick up a call ringing at any extension:

Press the Pickup button.

TEP

Enter the extension number of the ringing phone from which you are

TEP

picking up the call and press Dial.

If a list of calls appears, choose a call and press Dial.

TEP

Accessing Voicemail

To access voicemail, press the Messages button on your phone. Your system

administrator must configure your phone with the correct voicemail number so

that pressing the Messages button automatically dials your voicemail system.

Where to Go From Here

Resource

Location

Customer Support

www.cisco.com/go/smallbiz

End User License Agreement

www.cisco.com/go/smallbiz

Regulatory Compliance and

www.cisco.com/go/smallbiz

Safety Information

Warranty Information

www.cisco.com/go/smallbiz

Cisco Partner Central site for Small

www.cisco.com/web/partners/sell/smb/

Business