AEMC instruments 6550 Manuale di avvio rapido - Pagina 10

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Updating Software & Firmware
Free software and firmware updates are available on our website:
can also be updated by selecting Update from the Help menu within the
DataView
®
software.

Repair and Calibration

To ensure that your instrument meets factory specifications, we recommend that
it be sent back to our factory Service Center at one-year intervals for recalibration
or as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization
Number (CSA#). Send an email to
you will be provided a CSA Form and other required paperwork along with the
next steps to complete the request. Then return the instrument along with the
signed CSA Form. This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA# on the outside of the
shipping container. If the instrument is returned for calibration, we need to know
if you want a standard calibration or a calibration traceable to N.I.S.T. (includes
calibration certificate plus recorded calibration data).
Ship To: Chauvin Arnoux
15 Faraday Drive ▪ Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360) / (603) 749-6434 (Ext. 360)
Fax:
E-mail:
(Or contact your authorized distributor.)
Contact us for the costs for repair, standard calibration, and calibration traceable
to N.I.S.T.
NOTE:
You must obtain a CSA# before returning any instrument

Technical and Sales Assistance

If you are experiencing any technical problems or require any assistance with the
proper operation or application of your instrument, please call, e-mail or fax our
technical support team:
Chauvin Arnoux
Phone: (800) 343-1391 (Ext. 351)
Fax:
E-mail:
www.aemc.com
10
, Inc. d.b.a. AEMC
®
(603) 742-2346
, Inc. d.b.a. AEMC
®
(603) 742-2346
Megohmmeter Models 6550 & 6555 - Quick Start Guide
Instruments
®
Instruments
®
www.aemc.com
requesting a CSA#,
.
.