Philips 7000 series Manuale d'uso - Pagina 18

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9 Frequently

asked

questions

My Bluetooth earpieces do not turn on.

The battery level is low. Charge the

earpieces.

I cannot pair my Bluetooth earpieces

with my Bluetooth device.

The Bluetooth is disabled. Enable the

Bluetooth feature on your Bluetooth

device and turn on the Bluetooth device

before you turn on the earpieces.

Pairing does not work.

•

Put both earpieces into charging box.

•

Make sure you have disabled the

Bluetooth function of any previously

connected Bluetooth devices.

•

On your Bluetooth device, delete

"Philips TAA7507" from the Bluetooth

list.

•

Pair your earpieces (see 'Pair the

earpieces with your Bluetooth device

for the �rst time' on page 7).

The Bluetooth device cannot �nd the

earpieces.

•

The earpieces may be connected to a

previously paired device. Turn oﬀ the

connected device or move it out of

range.

•

Pairing may have been reset or the

earpieces have been previously paired

with another device. Pair the

earpieces with the Bluetooth device

again as described in the user manual.

(see 'Pair the earpieces with your

Bluetooth device for the �rst time' on

page 7).

My Bluetooth earpieces are connected to

a Bluetooth stereo-enabled mobile

phone, but music only plays on the

mobile phone speaker.

Refer to the user manual of your mobile

phone. Select to listen to music through

the earpieces.

The audio quality is poor and a crackling

noise can be heard.

•

The Bluetooth device is out of range.

Reduce the distance between your

earpieces and Bluetooth device, or

remove obstacles between them.

•

Charge your earpieces.

The audio quality is poor when streaming

from a mobile phone is very slow or

streaming does not work at all.

Make sure your mobile phone not only

supports (mono) HFP but also supports

A2DP and is BT4.0x (or higher) compatible

(see 'Technical data' on page 12).

Clean your headphones regularly.

•

Use a clean, damp cloth to clean your

headphones - especially the sound

conduits and the microphone holes -

regularly and avoid buildup of

substances such as sweat or earwax.

•

If any sweat or water droplets are left

in the sound conduits, air holes or

microphone holes, the sound level will

temporarily drop or cut out entirely.

This is not a malfunction. Use a soft,

damp cloth to dry the headphones

thoroughly. Alternatively, remove the

earbud tips, turn the sound conduits

downward and gently tap the

headphones about �ve times on a dry

cloth or similar to remove any water

collected inside.

•

Be sure the headphones are

completely dry before charging and

using. Avoid using disposable alcohol

pads or other substances for cleaning.