CRU Forensic Labdock S5 Manuale d'uso - Pagina 8

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Forensic LabDock S5 and U5 User Manual

Windows will indicate when it is safe to turn the Forensic LabDock off. Reconnect a new drive to the

Forensic LabDock, turn it on, and your system will automatically detect the new drive.

4 UPDATING FIRMWARE

CRU provides free firmware updates for the Forensic LabDock through our Configurator application.

Download it here: www.cru-inc.com/support/software-downloads/configurator-software-download/

If your product is running outdated firmware, you will see a prompt asking you to update once you launch the

Configurator application. Follow the instructions on the prompt to update the firmware.

The Forensic LabDock is compatible with CRU's Forensic Software Utility application. This software allows you

to perform a write-block test on your Forensic LabDock and modify its HPA and DCO handling behavior. It also

includes the ability to display details about attached write-blockers and drives and allows you to save that data to

a file for easy inclusion in a case report.

Download it here: www.cru-inc.com/support/software-downloads/forensic-software-utility/

For information on HPA/DCO handling, see Section 2.1.

6.1 WHAT IS AN HPA AND A DCO?

A Host Protected Area (HPA) and Device Configuration Overlay (DCO) are reserved areas on a hard drive that

are not accessible by the BIOS or OS. Data can be hidden behind an HPA or DCO. CRU forensic devices can

alert you if there is an HPA or DCO so that you are aware of it and can take the necessary steps to retrieve

the hidden data.

6.2 WHY IS IT NECESSARY TO UPDATE THE FIRMWARE OF MY CRU FORENSIC DEVICE?

Firmware relates to the programs and data that control electronic products. Firmware is enhanced over

time, usually to add new features or increase compatibility. Updating firmware can improve the functionality

and dependability of your product. If your CRU forensic device is using outdated firmware, CRU's Configu-

rator application can recognize this and implement up-to-date firmware on your device. See Section 4 of this

manual for more information.

6.3 MY FORENSIC LABDOCK WORKS GREAT WITH SATA DRIVES BUT I AM HAVING

COMPATIBILITY ISSUES WITH IDE/PATA DRIVES. WHAT SHOULD I DO?

First, check to make sure the SATA data/power connector is unplugged from the SATA output port. IDE/PATA

drives cannot be recognized if a SATA connection is made with the SATA output. Next, check to make sure

the 4-pin legacy Molex power cable is plugged into the IDE/PATA drive. If the power and host connection

are securely attached to the drive, then the IDE cable may be faulty. Contact Technical Support for further

instructions.

6.4 HOW SHOULD I SET MY IDE/PATA HARD DRIVE JUMPER SETTINGS?

Try the "Master" configuration on your hard drive first. Some hard drives have two different "Master"

settings one for when there is a secondary "slave" drive present and one for when there is no slave drive

Protecting Your Digital Assets