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PIONEER ELECTRONICS (USA)
INC.
PIONEER ELECTRONICS OF CANADA, INC.
LIMITED WARRANTY
WARRANTY VALID ONLY IN COUNTRY OF PRODUCT PURCHASE
WARRANTY
Pioneer Electronics (USA) Inc. (PUSA), and Pioneer Electronics Of Canada
,
Inc.
(POC), warrantthatproductsdistributed by
PUSAinthe
U.S.A., and by POC in Canada that fail to
function properly under normal use due to a manufacturing defect when installed
and
operated according to the owner's manual
enclosed
w ith the unit will be repaired
or
replaced with
a unit of comparable
value,
at the option of PUSAor
POC,
without charge
to
you for parts or actual repair w
ork.
Replacement units
and/or
parts supplied
under
this warranty may be
new or rebuilt at
the
option ofPUSAor
POC.
THIS LIMITED WARRANTY APPLIES TO THE ORIGINALORANY SUBSEQUENT OWNER OF THIS PIONEER PRODUCT DURING THE WARRANTY PERIOD PROVIDED THE
PRODUCT WAS PURCHASED FROM AN AUTHORIZED PIONEER DISTRIBUTOR/DEALER IN THE U.S.A. OR CANADA. YOU WILL BE REQUIRED TO PROVIDE A SALES
RECEIPT OR OTHER VALID PROOF OF PURCHASE SHOWING THE DATE OF ORIGINAL PURCHASE OR, IF RENTED, YOUR RENTAL CONTRACT SHOWING THE PLACE
AND DATE OF FIRST RENTAL. IN THE EVENT SERVICE IS REQUIRED, THE PRODUCT MUST BE DELIVERED WITHIN THE WARRANTY
PERIOD,
TRANSPORTATION
PREPAID, ONLY FROM WITHIN THE COUNTRY OF PURCHASE AS EXPLAINED IN THIS
DOCUMENT.
YOU WILL BE RESPONSIBLE FOR REMOVAL AND INSTALLATION OF
THE PRODUCT. PUSAOR POC,ASAPPROPRIATE, WILL PAY TO RETURN THE REPAIRED OR REPLACEMENT PRODUCT TO YOU WITHIN THE COUNTRY OF PURCHASE.
PRODUCT WARRANTY PERIOD
Car Stereo Products
~
1 Year
1 Year
The warranty period for retail customers
who
rent
the
product
commences
upon
the date
product
is
first put
into use
(a)
during the
rental period or (b) retail
sale,
whichever occurs first.
WHAT IS NOT COVERED
IF THIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FORA PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY "AS IS" AND "WITH ALL FAULTS".
PIONEER SHALL NOT BE LIABLE FOR ANY CONSEQUENTIALAND/OR INCIDENTAL DAMAGES.
PIONEER DOES NOT WARRANT ANY PRODUCT LISTED ABOVE WHEN IT IS USED INA TRADE OR BUSINESS OR IN ANY INDUSTRIAL OR COMMERCIALAPPLICATION.
THIS WARRANTY DOES NOT APPLY IF THE PRODUCT HAS BEEN SUBJECTED TO POWER IN EXCESS OF ITS PUBLISHED POWER RATING.
THIS WARRANTY DOES NOT COVER DISPLAY SCREENS DAMAGED BY STATIC,
NON-MOVING,
IMAGES APPLIED FOR LENGTHY PERIODS (BURN-IN).
THIS WARRANTY DOES NOT COVER THE CABINET OR ANY APPEARANCE
ITEM,
USERATTACHEDANTENNA,ANYDAMAGE TO RECORDS OR RECORDING TAPES OR
DISCS,
ANY
DAMAGE TO THE PRODUCT RESULTING FROM ALTERATIONS, MODIFICATIONS NOT AUTHORIZED IN WRITING BY PIONEER, ACCIDENT, MISUSE OR
ABUSE,
DAMAGE DUE TO
UGHTNINGORTOPOWERSURGES,SUBSEQUENTDAMAGEFROM LEAKING, DAMAGE FROM INOPERATIVE BATTERIES, OR THE USEOFBATTERIESNOTCONFORMINGTOTHOSE
SPECIFIEDINTHEOWNER'SMANUAL.
THIS WARRANTY DOES NOT COVER THE COST OF PARTS OR LABOR WHICH WOULD BE OTHERWISE PROVIDED WITHOUT CHARGE UNDER THIS WARRANTY
OBTAINED FRO MANY SOURCE OTHER THAN A PIONEER AUTHORIZED SERVICE COMPANY OR OTHER DESIGNATED LOCATION. THIS WARRANTY DOES NOT COVER
DEFECTS OR DAMAGE CAUSED BY THE USE OF UNAUTHORIZED PARTS OR LABOR OR FROM IMPROPER
MAINTENANCE.
ALTERED, DEFACED,
OR REMOVED SERIAL NUMBERS VOID THIS ENTIRE WARRANTY
NO OTHER WARRANTIES
IN THE U.S.A.- PIONEER LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY
PERIOD.
NO WARRANTIES SHALL APPLY AFTER THE
WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONGAN IMPLIEDWARRANTYLASTSANDSOME STATES DO NOT ALLOW THE EXCLUSIONS
OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO
STATE.
IN CANADA- EXCEPT AS EXPRESSLY PROVIDED HEREIN, THERE ARE NO
REPRESENTATIONS, WARRANTIES,
OBLIGATIONS OR
CONDITIONS, IMPLIED,
STATUTORY
OR OTHERWISE, APPLICABLE TO THIS
PRODUCT.
TO OBTAIN SERVICE
In
the U.S.A.
or
Canada to receive
warranty
service
you need
to
present your sales
receipt or your rental contract showing place and date of original
owner's
transaction.
USA- Please contact one of the following Pioneer partners to obtain
service:
Your Authorized Pioneer Dealer- Your Pioneer Dealer may repair or replace your
unit,
or refer you
to
an Authorized
Pioneer
Service Company. Your sales receipt should
list the contact information (phone
number,
fax,
email,
etc.) for your
Dealer.
Yo
ur
Authorized
Pioneer
Service
Company- Can perform
repairs
for
mo
st Car
Electronics
produc ts
and can
advise
other
options
as
applicable.
Please
access
the
Pioneer
website
at www.pioneerelectronics.com and
click
on "Support"
and select
"Find a Service Center"
to
f
ind
the
neare
st Pioneer
servicer.
Pioneer
C
ustomer Support- Can
advise
the
optimal
service
option
for
your
mode
l and
geographic
location. Please
reference the
information
liste
d below and
phone
,
email
or
access the Pioneer
website to
contact
Pioneer.
CANADA-
POC has
a number of Authorized
Service
Com
panies
should your product
require service.
Contact Pioneer of
Canada as
listed below
to obtain
a
local
service
location.
Shipping Your Unitfor Service-
Please
package
it
carefully
and
send it
,
transportation prepaid
by
a
traceable,
insured
method
,
to
an Authorized
Service
Company or
Pioneer.
Use adequate padding
materialto
prevent
damage
in transit. Include your
name,
address and telephone
number where
you can be reached during business hours.
On all complaints
and
concerns in
the
U.S.A.
call Customer Support at 1-800-421-1404,
or,
in
Canada,
call Customer Satisfaction at (905) 479-4411.
IN THE U.S.A.
IN CANADA
For hook-up and operation of your
unit
or
to locate
an
For additional information on this
warranty, please
call or
write:
Authorized
Service
Company,
please
call or
write:
CUSTOMER SATISFACTION GROUP
CUSTOMER SUPPORT
I
PIONEER ELECTRONICS (USA) INC.
PIONEER ELECTRONICS OF
CANADA,
INC.
P.O.
BOX 1720
340 FERRIER STREET, UNIT
2
LONG BEACH
,
CALIFORNIA 90801
MARKHAM,
ON L3R 2Z5
1-800-421-1404
(905)
479-4411
1-877-283-5901
http://www. pioneerelectronics. com
DISPUTE RESOLUTION
http://www.pioneerelectronics.ca
IN THE U.S.A.- Following our
response
to any
initial request
to C
ustomer
Support,
should
a dispute
arise
between you
and Pioneer,
Pioneer
makes
available
its
Complaint
Resolution Program to
resolve the
dispute
. The
Co
mplaint Resolution
Program is available to
you w
ithout
charge.
You
are
required
to
use the
Comp laint
Resolution
Program
before
you
exercise
any
rights under,
or seek any
remedies,
created by
Title
I of
the
Magnuson-Moss
Warranty-Federal
Trade
Commission Improvement A ct, 15
U.S.C.
2301
e
t
seq.
To use
the
Complaint
Resolution
Program call 1-80
0-421
-1404
and
explain
to the customer
service
representative the
proble
m you
are experiencing
,
steps
you
have
taken
to
have the
product repaired
during the
warranty
period and
the name of the
authorized Distributor/Dealer from whom
the
Pioneer product
was
purchased. After
the
complaint
has
been
explained to the
representative,
a resolution
number will
be
issue
d.
Within 40
days
of re
ceiving
your complaint, Pioneer
will
investigate the dispute
and
will
either:
(1) respond
to
your
complaint
in writing informing you what
action
Pioneer
will
take,
and
in what time
period,
to resolve the dispute;
or
(2)
respond
to
your complaint in
writing
informing
you
why
it will not take
any
action.
IN CANADA- Call
the
Customer
Satisfaction Manager at
(905)
946-7 41
2 to discuss
your complaint and
to
obtain
a
prompt
resolution.
RECORD THE
PLAC
E AND DATE
OF
PURCHASE FOR FUTURE
REFERENCE
Model
No.
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Serial
No.
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Purchase
Date
-
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--
-- -
Purchased
From
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KEEP
TH
IS
INFORMATION
AND
YOUR
SALES RECEIPT
IN
A
SAFE
PLACE
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