Xerox 8560DX - Phaser Color Solid Ink Printer Manuale del valutatore - Pagina 20

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Xerox 8560DX - Phaser Color Solid Ink Printer Manuale del valutatore

Section 4: Configurations, Specifications, Supplies and

Options, Support and Additional Information Sources

Support and Additional Information Sources

Unrivaled service and support

Behind every Xerox product is a large network

of customer support that's unrivaled in the

industry and available when you need it. Xerox

service professionals use leading-edge technolo-

gies to keep you up and running. They're even

linked to the engineers who designed your prod-

uct, so you can be confident when you choose

Xerox. And Genuine Xerox

supplies are always

readily available.

Total satisfaction guaranteed

The exclusive Xerox Total Satisfaction

Guarantee, recognized as unique in the indus-

try, covers Phaser systems that have been con-

tinuously maintained by Xerox or its authorized

representatives under a Xerox express warranty

or Xerox maintenance agreement. You decide

when you're satisfied.

Xerox Office Services Support

Asset Management Services

• Asset Optimization and Tracking — Process

and tools to optimize an enterprise's office

output infrastructure and reduce hard costs.

• Break-Fix Management — Single point of

ownership and management for break-fix

service for all brands of office output devices

• Supplies Management — Process and tools to

procure, monitor and replenish all document

related supplies proactively.

Questions? Comments? Problems?

If you have any questions, please contact your Xerox sales representative, call 1-877-362-6567,

or visit us on the web at www.xerox.com/office.

Xerox Corporation in the United States and/or other countries. All other trademarks are the property of their respective manufacturers. PANTONE® Colors generated may not match

PANTONE-identified standards. Consult current PANTONE publications for accurate color. PANTONE‚ and other Pantone, Inc. trademarks are the property of Pantone, Inc. PCL® is

a registered trademark of Hewlett-Packard. For 8560MFP S configuration only: as an ENERGY STAR®‚ partner, Xerox Corporation has determined that this product meets the

ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. The information in this brochure is subject to change without notice.

Updated 3/11

610P727240I

Imaging and Output Management Services

• Output Management — Single point of

management of office output from all output

devices — regardless of manufacturer

• Image Capture and Workflow — Cost-efficient

solutions for capturing, managing, retriev-

ing and distributing information into digital

repositories.

Support Services

• Technology Procurement & Deployment —

A creative and flexible end-to-end print/

computer product acquisition solution using a

single-point-of-contact model, while lowering

the total cost of acquisition.

• Help Desk Services — A broad range of enter-

prise services managed through a centralized

single point of contact and delivered through

an on-site or off-site model.

• End User Services — Microsoft software

implementation, IT project consulting, and

customer education.

Access Managed Services

• Student/Patron Access Services — Custom

designed and implemented customer-

managed solutions for student and library

patron print access management.

Additional Information Sources

Phaser 8560MFP Front Panel:

The Front Panel offers tools and information

pages to help with machine set-up, feature

selections, solve operational problems, media

feed and supply issues.

Customer Documentation contains:

• Read Me First

• Quick Reference Guide

• Training and Information CD

• System Administrators CD

• CentreWare Network Services

• Print Drivers

• Management Tools

On the Web

Visit www.xerox.com/office for:

• Product, supplies, and support information

• Downloading drivers

• Finding your local Xerox sales representative

• On-line documentation

Visit www.xerox.com/office/support for:

Support and service information including the

same troubleshooting knowledge base used by

Xerox Customer

Support staff to provide the latest technical

information on:

• Application issues

• Errors

• Print-quality issues

• Troubleshooting

For 8560MFP/S

configuration only

856EG-01UJ