Xerox DocuColor DocuColor 4 Manuale introduttivo - Pagina 19
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Customer Evaluation Questionnaire
Xerox Product:
Carrier Name: _____________________________________
Company Name: ____________________________________
To what extent do you agree with the following statements? (Check the appropriate box.) Make additional copies, as needed.
Please write in ink, if available. You may write comments on this evaluation if you wish. Please return at your earliest convenience.
SD
= 1, Strongly disagree
D
= 2, Disagree
A. The Carrier
1. Was prepared for the product orien-
tation and organized.
2. Displayed professional conduct.
3. Communicated the material in a
clear and concise way.
4. Addressed my expectations.
5. Conducted an orientation that was
easy to follow.
6. Overall, was effective.
Additional comments:
o
Check here if we may contact you to follow up on your comments. Please include your area code and telephone number.
N
= 3, Neither way
SD
D
N
A
1
2
3
4
o o o o o
o o o o o
o o o o o
o o o o o
o o o o o
o o o o o
Date: _________________
Participant Name: (optional): ________________________
A
= 4, Agree
SA
= 5, Strongly agree
SA
B. The Quick Start Guide
5
7.
The practice exercises were well
organized in a meaningful
sequence.
8.
Information was accurate.
9.
The illustrations were clear and
understandable.
10. Overall, met my needs.
11. Amount of
information
12. Level of difficulty
SD
D
N
A
SA
1
2
3
4
5
o o o o o
o o o o o
o o o o o
o o o o o
o o o o o
o o o o o