Blackberry 8800 - SMARTPHONE - SAFETY AND Supplemento al manuale d'uso - Pagina 24

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3. Change the Warn about problems with my certificates field to No.

4. Press the Menu key.

5. Click Save.

To turn on the prompt again, change the Warn about problems with my certificates field to Yes.

S/MIME-protected message troubleshooting

Some signing and encryption options are not available on my device

Try performing the following actions:

• Verify that the email account that you are using supports all signing and encryption options.

• If you use message classifications, verify that the message classification supports the signing or encryption options that you

want. Try using a different message classification.

I cannot open an attachment in an encrypted message

The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to

prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does

not support attachments in encrypted messages.

You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus

Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.