DirecTV Genie C41W Manuale di installazione e risoluzione dei problemi - Pagina 9
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Reset to Factory Defaults
If any of the troubleshooting steps call for a reset on either the WVB or C41W,
here are the procedures.
To reset the WVB back to factory defaults perform the following.
1. Unplug all the C41W clients
2. Remove the COAX from the WVB rear panel input labeled "Towards LNB".
3. Press and hold the red reset button on the rear panel of the WVB.
4. Continue to hold the reset button until the WVB status light displays the
following colors.
Red
∎
∎
Yellow
∎
Green
5. Then release the reset button.
6. The WVB status will then begin to blink
then blink
green/yellow
7. Follow the installation process to pair the C41Ws and configure the WVB
to the HR44.
Genie Mini Wireless (C41W) Reset
Reset Duration
Press Power button and hold >
5 seconds
Press Red Button Reset and
hold > 20 seconds
Press Red Button - No Hold
Wireless Genie Mini and WVB
blue
as it boots up. The WVB will
as it will be reset back to beacon mode.
Type of Reset
Factory reset all parameters except Wi-Fi
Resets remote from RF to IR
Resets Everything
Factory reset all parameters inclusive of Wi-Fi
Resets remote from RF to IR
Standard reset.
Troubleshooting and Diagnostics
Genie Reset Process
Resetting a Genie With Clients
If something has changed with the customer's router or internet
connection, or anytime a Restore Defaults is performed, you
need to reset the system.
If the Genie was connected to the Internet and a Restore Defaults
and Repeat Network Setup is performed, the following steps
need to be performed:
1. On the Genie Server, perform Restore Defaults under
Network Setup. R
2. Reset the Genie Server and wait for video to return.
3. Reset the WVB and wait for the LED to be solid blue.
4. After the Genie Server and WVB fully reset, perform Repeat
Network Setup on the Genie Server.
5. Reset all wired and wireless clients, including RVU TVs.
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