Lenovo 62A3UAR1WW Manuale d'uso - Pagina 42

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Appendix A. Service and Support

The following information describes the technical support that is available for your product,

during the warranty period or throughout the life of the product. Refer to your Lenovo

Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.

computer Accessories and content. Go to:

http://www.lenovo.com/support

Online technical support is available during the life of your product through the Lenovo

Support Web site at http://www.lenovo.com/ support

Product replacement assistance or exchange of defective components also is available

during the warranty period, assistance for replacement or exchange of defective components

is available. In addition, if your option is installed in a Lenovo computer, you might be

entitled to service at your location. Your technical support representative can help you

determine the best alternative.

Installation and configuration support through the Customer Support Center will be

withdrawn or made available for a fee, at Lenovo's discretion, 90 days after the option

has been withdrawn from marketing, Additional support offerings, including step-by-step

installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the following

information as possible:

● Option name

● Option number

● Proof of purchase

● Computer manufacturer, model, serial number, and manual

● Exact wording of the error message (if any)

● Description of the problem

● Hardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk

you through the problem during the call.

A-1 M14t Flat Panel Monitor User's Guide