Diskashur PRO 140-2 Manuale d'uso - Pagina 16

Sfoglia online o scarica il pdf Manuale d'uso per Immagazzinamento Diskashur PRO 140-2. Diskashur PRO 140-2 19.

Troubleshooting

This section contains troubleshooting information for the diskAshur PRO. If

you encounter any of the following problems when using diskAshur PRO,

refer to the corresponding answers.

Q: What can I do if I forget the User PIN?

A: Use your Admin PIN to enter Admin Mode, and then create another

User PIN in Admin Mode.

Q: What can I do if I forget the Admin PIN?

A: There is no other way to retrieve the Admin PIN except a complete

reset of diskAshur PRO. After a complete reset, all data will be lost

and you will need to initialize, allocate and format the diskAshur PRO

manually.

Q: Why did the operating system not recognize the diskAshur PRO

after I enter the User Mode and completely reset the computer?

A: You need to initialize, allocate and format the diskAshur PRO

manually. For more information, refer to Initializing and formatting the

diskAshur PRO after a complete reset in this manual.

Q: How do I use the diskAshur PRO without a PIN?

A: As a full disk encryption product, the diskAshur PRO can never be

used without a PIN.

Q: What encryption algorithm is used in this product?

A: The diskAshur PRO uses AES 256-bit algorithm.

Q: Why could I not initialize, partition or format the diskAshur PRO?

A: Ensure that you have administrator privileges. You will need Admin

privileges to use the Disk Management Utility.

Q: The LED is blinking RED and I can't enter a code. Why?

A: Somebody has tried to access the drive and the code has been

entered 10 times incorrectly (see Brute Force section of this manual).