ClearClick HD Video Capture Box Ultimate Manuale d'uso e manuale di avvio rapido - Pagina 13
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as devices in your PC's "Device Manager". Make sure these devices are
selected as Video/Audio input in your OBS streaming software.
10. The device isn't working with an external USB hard drive.
Since USB hard drives will consume more power than USB flash drives,
the embedded battery of the HD Video Capture Box may not provide
enough power. Thus, please connect the HD Video Capture Box to the
power adapter before connecting the USB hard drive. If the hard drive
came with a power adapter, please make sure it is plugged in separately.
11. When live streaming or recording directly to the PC, the
audio/video is not synchronized.
The PC streamlining/direct recording feature is very resource heavy. In
other words, you may need a faster PC with a better graphics card to use
this feature, such as a gaming PC.
12. The audio and video seems to be out of sync on the device
screen.
The recorded files should not have this issue. Please play back the
recorded files on a PC or output to an HDMI device in Playback mode.
If your files still have this issue, please try a new USB 3.0 flash drive (128
GB or smaller). We recommend "SanDisk" brand drives.
13. The recorded files don't play back smoothly on my PC or Mac.
The recorded files may be very large in size. Try playing them back on a
PC or Mac with a better CPU and graphics card.
14. I have a question that isn't listed here, or need further support.
No problem! Please email us at
with your order
number, and we will get back to you as soon as possible.
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