dji M200 Series Manuale d'uso - Pagina 17

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Anche per dji M200 Series: Faq (2 pagine)

Warranty and Service

Your drop system is covered by a 1 (one) year warranty by DJI Shop Canada (not to

be confused with DJI.)

Should your unit experience a manufacturing defect or fail unexpectedly during

normal use, we will, at our option, repair or replace the unit with new or equivalent to

new parts and components in terms of performance and reliability.

We will cover inbound and outbound shipping costs if required to have your unit

shipped to and from our facility.

Information such as customer name, phone, email, and shipping address will be

requested when processing a warranty claim. Further, an original bill of sale along

with an image of the unit must be submitted to us prior to receiving warranty service.

What is not covered; Damage to the unit due to careless handling, damage due to a

crash (including crashes as the result of an aircraft malfunction), damage to the unit

due to improper use, and malfunctions that are the direct result of not following the

proper instructions outlined in this user guide. Modifications made to the unit by the

end-user will automatically void any warranty offered by DJI Shop Canada. We

reserve the right to deny warranty service to any customer if we feel that the

warranty benefit is being abused or the unit does not meet the criteria required to be

considered warranty eligible.

Consumable parts; The included Li-Po battery used to power the drop system is

covered by our 1 (one) year manufacturer warranty, however, there are some

exceptions. We will replace the battery if it no longer powers on or accepts a charge

from a known-working charger within the warranty period. The battery must be

undamaged and must not be swollen. Swollen and/or damaged batteries are not

covered by our warranty. Further, batteries are considered a consumable part. With

use and over time, the effectiveness of the battery's ability to hold a charge will

deplete, causing the overall battery life per charge to reduce. This is normal

behaviour of a battery of any kind. If the battery performance depletes to the point in

which the charge life is too short, it is recommended to recycle the battery and

replace it with a new one. A shortened battery charge is not considered a defect and

will therefore not be covered by our warranty.