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DOGTRA EXTENDED PRODUCT WARRANTY
EXTENDED LIMITED WARRANTY
For Certain Dogtra Products Purchased from Dogtra Authorized Dealers
1+1 Year Extended Warranty
Except as otherwise provided, Dogtra warrants to the original retail purchaser ("You")
that your Dogtra product shall be free of defects in materials and workmanship for a
period of one (1) year from the date of purchase ("Original Warranty"). As a special
promotion, Dogtra further warrants that your Dogtra product shall be free of defects in
materials and workmanship for an additional one (1) year from the date that your original
warranty expires ("Extended Warranty"). The Original and Extended Warranties cover the
cost of repair (parts and labor) or replacement (if repair is not feasible) of a defective
Dogtra product during said warranty periods. For such repaired or replaced products, the
remaining portion of the warranty periods, or ninety (90) days, whichever is longer, shall
apply. Dogtra, at its sole discretion, shall determine whether to repair or replace a product
covered by the Original Warranty or Extended Warranty.
Warranty Conditions
The Original and Extended Warranties are not transferrable and apply to your Dogtra
product only if:
(1) You are the original retail purchaser of the product,
(2) You bought the product from a Dogtra Authorized Dealer, and
(3) You present a receipt or other proof of purchase showing a valid purchase date,
the name and address of the Dogtra Authorized Dealer, and the purchased product
identified by model and/or serial number.
Warranty Exclusions
The Original and Extended Warranties do not cover damage, loss, or deterioration to your
Dogtra product caused: by misuse, neglect, abuse, or other improper handling of the
product; by failure to follow use or care instructions; by use of the product for other than
its intended purpose; by accident or natural forces such as fire or flooding; or by normal
wear and tear such as scratches to the product surface.
The Original and Extended Warranties also do not cover Dogtra products that: are
purchased from non-authorized dealers; are purchased outside of the United States
or Canada; have been damaged during shipment (even if Dogtra paid or arranged for
shipping); have been modified or tampered with in any manner; are opened or repaired by
anyone other than Dogtra; or have serial numbers that have been altered or defaced.
Sole Warranties
The Original and Extended Warranties are the only warranties offered by Dogtra for your
Dogtra product during said warranty periods. Other than the Original and Extended
Warranties, Dogtra makes no other representations or warranties whatsoever regarding
its products, whether oral or in any product manual, on any packaging, on any website, or
in any other written material. No dealer of Dogtra products, nor any employee or agent
of Dogtra, is authorized to make any additions, changes, or extensions to the Original
Warranty or Extended Warranty. Dogtra, at its sole discretion and at any time, reserves the
right to modify the Original and/or Extended Warranties.
DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING ORIGINAL AND EXTENDED WARRANTIES ARE PROVIDED IN LIEU OF
ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY
IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Remedies
Dogtra's liability is limited to the cost of repair or replacement of the Dogtra product
under the Original Warranty or Extended Warranty. Any claim or action to enforce the
Original and/or Extended Warranties must be commenced within thirty (30) days of such
warranty's expiration for your product. Dogtra will not be liable for any indirect, incidental,
special, consequential, or similar damages based on breach of warranty, breach of contract,
negligence, strict tort, or any other legal theory related to Dogtra and its products.
Damages that Dogtra will not be responsible for include, but are not limited to: loss of
income or profits; loss of revenue or savings; loss of use of the product or associated
products; cost of any substitute products or services; inconvenience, downtime, or any
other time; loss of goodwill; claims of third parties including customers; and damage to
property.
Legal Rights May Vary By State or Jurisdiction
The Original and Extended Warranties give You specific legal rights, and You may also have
other rights which vary by state or jurisdiction. Some states or jurisdictions do not allow
certain limitations of implied warranties or of incidental or consequential damages or other
remedies, so certain of the foregoing limitations may not apply to You.
If any portion of the Original Warranty or Extended Warranty is held by a court to be
invalid or unenforceable, the remaining portions of such warranties shall remain in full force
and effect and shall in no way be affected or invalidated, and the invalid or unenforceable
portion shall be modified so as to most nearly achieve the intent of the Original Warranty
or Extended Warranty.
Product Registration
Dogtra recommends that customers register their products as soon as possible after
purchase. Product registration will facilitate any future warranty service. You may also
receive useful information and updates about your existing and future Dogtra products. To
register your product, visit www.dogtra.com/product-registration. If your product is not
registered with Dogtra, You will be required to provide a receipt or other proof purchase (as
provided above) to qualify for warranty service.
How to Obtain Warranty Service
Should your Dogtra product require warranty service, please contact Customer Service
by phone or email for a warranty evaluation (see below for contact information). Upon
approval of your warranty work, Dogtra will repair or replace (at Dogtra's election) your
product without charge for labor or parts. You are responsible for shipping, including cost,
of your product to Dogtra for warranty service. Dogtra will handle shipping, including
cost, of the repaired or replaced product back to customers in the USA. Dogtra will not be
responsible for shipping, including cost and/or applicable taxes or fees, for products sent
outside the USA. Such costs, taxes, or fees will be borne by the customer.