DogWatch SideWalker SW-5 Manuale d'uso - Pagina 15

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Receiver, Battery and Charger Warranty

DogWatch Inc. provides a 1 year limited warranty from the date of purchase

on both parts and labor.

• Warranty does not cover repairs or replacement due to misuse by the

owner or dog, improper maintenance or lost units.

• The warranty is void if the unit has been altered or an unauthorized

person has attempted repair work.

• Warranty is non-transferable.

Procedure for Repair Work

• All warranty work must be completed at DogWatch Inc. Return shipping

to DogWatch Inc. is owner's responsibility.

• If repair is covered under warranty, the cost for shipping the product

back to the customer (ground service) is covered by DogWatch Inc.

Expedited shipping service is at owner's expense. If the repair is not

covered under warranty, all shipping costs are the owner's responsibility.

• Credit Card information is required prior to service work beginning.

• When returning a unit for repair, include a description of the problem

with your name, address, daytime phone number and email address.

Battery Replacement

Battery replacements can be purchased from DogWatch, Inc.:

REPAIR & BATTERY REPLACEMENT

Customer Service

10 Michigan Drive, Natick, MA 01760

(800) 793-3436

Monday-Friday, 9 am - 5 pm EST.