DogWatch SmartFence Manuale di avvio rapido
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hoW It WorkS
the DogWatch Smartfence allows you to:
• monitor your Smartfence remotely.
• receive alerts related to your Smartfence.
• customize alerts for yourself and your contacts.
• monitor your pet's daily, weekly & monthly activity levels.
SmartFence
transmitter
sends information
to the SmartFence
Communication Portal.
Updates every 2 minutes .
SmartFence
communication
Portal
sends information and
notifications to desktop and
mobile devices.
SmartFence
collar
sends information
to the SmartFence
Communication Portal.
Updates once an
.
hour
** ImPortant **
The containment features of the DogWatch Hidden Fence are independent
of the communication features of the SmartFence.
The Hidden Fence will continue to work if:
the Portal or the Internet is turned
or loses power.
off
the Smartfence collar goes out of communication range of the Portal.
troUBleShootIng tIPS
I am not getting email or text message notifications.
o You only receive a message if the system sends an
o Is your Communication Portal connected to the Internet?
Is the Internet light
o Make sure your
- Go to:
S
ettingS
Green means Alert is ON, Red means Alert is OFF
o Check System UIDs to make sure they are entered correctly.
- Go to:
S
ettingS
o Make sure your email and cell phone number are entered correctly.
- Go to:
S
ettingS
I am not seeing my pet's activity on my SmartFence WebApp
o Is the Collar linked with your pet's profile on his/her profile page?
o Is your Communication Portal connected to the Internet?
Is the Internet light
o Does the collar battery need to be replaced?
o Updates are only sent once an hour and only if the Collar is in
communication range of the Portal. If the Collar has been out of range,
activity information will be stored (up to 12 hours of activity) and the
WebApp will be updated when the Collar reconnects with the Portal.
Communication Link Reboot
To reboot the communication Portal, cycle the power by unplugging the power
The SmartFence
WebApp is accessible
cord and plugging it back into the Portal. Allow 30 seconds for the Portal to
from desktop &
reconnect to the internet.
mobile devices.
for more troubleshooting Information: http://www.dogwatch.com/customer-resources/
DogWatch Dealer contact InformatIon
Name:
Email:
www.dogwatch.com - (800) 793-3436
© 2016 DogWatch Inc. All rights reserved. Printed in the USA. 295086 Rev A 12-16
.
alert
on the Portal
?
green
preferences are turned ON.
alert
& C
> Manage alertS.
onfiguration
& C
> SYSTEMS
onfiguration
& C
> ACCOUNT INFO
onfiguration
.
on the Portal
?
green
Phone:
a
B
c
Quick Start Guide
SmartCollar
SmartFence
Transmitter
Communication Portal
™
™