Ambient Weather RC-8365 Manuale d'uso - Pagina 11

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7. Troubleshooting Guide

If your question is not answered here, you can contact us as follows:

1. Email Support:

[email protected]

2. Live Chat Support:

3. Technical Support: 480-346-3380 (M-F 8am to 4pm Arizona Time)

Problem

Radio controlled clock does not update.

The clock is off by increments of an hour.

Version 1.0

www.ambientweather.com/chat.html

Solution



Check your Time Zone Setting. Make sure your

time zone is set properly in the clock settings.

(M-F 8am to 4pm Arizona Time)

Be patient. Wait at least one week before

contacting Ambient Weather. The RCC is a

shortwave signal originating near Fort Collins,

Colorado, and travels thousands of miles by

bouncing off the ionosphere. The signal is better

at night due to solar interference during the

daytime. The farther you are from Colorado, the

weaker the signal. Urban environments can also

affect the signal strength.

Locate the console at night near a window or

outer wall, and away from other radiating

sources, like wireless routers or TVs. This will

insure the best reception possible.

If running on battery power only, test and

replace the batteries in the clock if

required. Low batteries are often the cause for

weak reception.

Avoid placing the clock on a solid metal plate.

Avoid closed in areas. Closed in areas such as

airports, basements, or industrial buildings are

not recommended.

Press the reset button on the back of the clock.

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