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Troubleshooting
If problems occur with the aView monitor, please use this trouble-shooting guide to identify the cause and correct the error.
Problem
Possible cause
No live image on the
An Ambu visualization device
screen but User Interface is
is not connected to aView.
present on the display or
aView and the Ambu
the image shown is frozen.
visualization device have
communication problems.
The Ambu visualization device
is damaged.
A recorded image is shown in
the yellow file management tab.
Low picture quality.
Light reflecting on
the aView screen.
Dirty / damp screen.
Brightness and contrast settings
not optimal.
Video out is not working.
No live image on
the external screen.
The colours, brightness and
contrast looks different from
the aView screen.
Horizontal lines (noise)
on external monitor.
Recommended action
Connect an Ambu visualization device to the blue or green port on aView.
Restart aView by pressing the power button for at least 2 seconds.
When aView is off restart by pressing the power button once more.
Replace the Ambu visualization device with a new one.
Return to live image by pressing the blue Live image tab or restart aView
by pressing the power button for at least 2 seconds.
When aView is off restart by pressing power button once more.
Move aView to a position where no direct light influences the screen.
Wipe the screen with a clean cloth.
Adjust the contrast and brightness using the designated menu on aView.
Make sure the external monitor is connected to aView using the composite
cable and that the external monitor is displaying the correct input.
The external monitor shall be capable of receiving NTSC or PAL. Toggle
between NTSC and PAL in the video out menu on aView for best result.
The external monitor is only displaying a live image when aView is
displaying a live image. The image size on the external monitor is
determined by the settings in the external monitor.
Adjust the colours, brightness and contrast on the external monitor to
achieve the desired result.
If horizontal lines (noise) appear on the external monitor, try to connect
the aView power supply.
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