ページを印刷する
Free checkup
After the first 500 kilometers of cycling, you are entitled to a free service. During this
checkup we set the parts that have now been driven in. If you think that this
maintenance is needed earlier, you may use it earlier. Any follow-up maintenance will be
charged. The replacement of wear parts is not covered by the free maintenance and will
be charged. The maintenance is only carried out for the original buyer and cannot be
passed on to third parties. In the event of adjustments made or maintenance made or
carried out by a third party, the right to free maintenance lapses and the warranty also
lapses. You are responsible for bringing and collecting your Astonic bike at our workshop.
If you are not able to bring and pick up the bike, transport costs will be charged.
Warranty
Every new Astonic e-bike comes with a manufacturer's warranty for the original buyer.
Astonic gives a 24-month warranty against manufacturing defects that result in the
failure of the battery, motor, controller or display. This warranty is only valid for the first
buyer! Any changes to the Astonic e-bike are not covered by this warranty! Damage
caused by stunt driving or other improper handling is not covered by this warranty!
Make sure you have read the general terms and conditions and the extended warranty
conditions carefully. You can find these on our website.
Cleaning the bike
Sweat, dirt and salt from winter road maintenance or sea air
can damage your bike, which is why you should clean your
bike regularly and protect it from rust. Use regular water for
cleaning and maybe some soap to dissolve grease residues.
Do not spray water directly on your bike, instead use a
slightly damp cloth to wipe away dirt. After drying your bike,
treat the surfaces with a maintenance agent. Finally, wipe all
parts with a clean, soft cloth.
In conclusion
Great service and accurate information is what Astonic strives to provide. So feel free to
contact us! Urgent questions can be asked by telephone, other questions preferably by
e-mail.
Page 8
Please note! Keep
the battery dry.
Remove the
battery when you
wash the bike.