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Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below

to see if you can self-diagnose the problem.

HDMI/DP Mode (Optional)

Problem

No picture visible

Note: Acer monitor is purposed for video and visual display of information obtained from

electronic devices.

Regulatory Compliance

LED status

Blue

Using the OSD menu, adjust brightness and

contrast to maximum or reset to their default

setting.

Off

Check the power switch.

Check if the AC power cord is properly

connected to the monitor.

Amber

Check if the video signal cable is properly

connected at the back of monitor.

Check if the computer system is switched on

and in power saving/standby mode.

If OSD Lock is On, the LED status set Amber.

217186

I.T.E.

Remedy