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Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list

below to see if you can self-diagnose the problem.

HDMI/DP Mode (Optional)

Problem

No picture visible

LED status

Blue

Using the OSD menu, adjust brightness and

contrast to maximum or reset to their default

settings.

Off

Check the power switch.

Check if the AC power cord is properly

connected to the monitor.

Check if the video signal cable is properly

connected at the back of monitor.

Check if the computer system is switched on

and in power saving/standby mode.

Remedy

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