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Getting Started
When more than one status message displays, the 2 is shown after the message to indicate that you can use the 2 and 5
navigation keys to scroll through the remaining messages.
Incomplete Configuration
If your phone displays an "Incomplete Config" message without any extension or user name at the end of the start up
sequence instead of an Idle state screen, this indicates the phone configuration that was downloaded from the configu-
ration server is not complete or correct. Contact your System Administrator for assistance.
No Service
When the phone is not properly connected to the network, or the account has not been configured by the Network
Administrator, the "No Service" or "Network Disconnected" prompt appears on the display and the telephone status light
turns ON. The phone also displays the default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly
connected to the phone and to the wall jack. The phone should automatically detect when the connection is recon-
nected and display the "Network Connected" prompt temporarily.
If changes have been made to your phone settings, you may need to restart your phone. For more information on
restarting your phone, see
"Restarting Your Phone"
For more information about connecting your phone, refer to the Aastra 6731i Installation Guide or check with your Sys-
tem Administrator for assistance.
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John Burns
CFWD All
Jun 8 2:55pm
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Network Connected
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41-001387-00 Rev 00 – 01.2011