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2015 Operations Manual
Lost Code Procedure
This procedure requires the lid of your DoorBox to be open. If the DoorBox is locked and you
have lost your code you will need to contact our customer service at (416) 691-5206 or e-mail us
at [email protected] and we will help you open your DoorBox.
1. Open the lid and from the interior of the DoorBox remove the rear-fixing bolt and screw
that secures the lock to the DoorBox.
2. Peel the Lock from the DoorBox and turn it over to reveal the battery compartment.
3. Remove one of the two batteries.
4. Now press and hold the 5 button, then replace the battery, the Blue LIGHT will flash
twice, release the 5 button.
5. Wait three seconds and then press the 5 button three times. The Blue LIGHT will flash
twice and the lock will have reverted to the factory Master Code 55 44 33 22 and all
other stored settings will be erased.
Low Battery
The DoorBox lock requires two standard AAA batteries to operate. These batteries are already
installed when you buy your DoorBox. Your batteries will provide you well in excess of 15,000
openings.
When the lock's battery power is low the Red light will flash 3 times before the Blue light
accepting the code. You need to replace the lock with new batteries as soon as this happens.
Your DoorBox lock will operate for 100 times with a low battery before it stops working.
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