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1-3. FAX Errors

For errors other than those listed below, please refer to the "G3 / G4 Facsimile Error Code List (Rev.

2)" (HY8-23A0-020 in English).

< User error codes >

Error

TX /

code

#001

Document jam

#003

TX /

Document is too long, or page time-over

#005

TX /

Initial identification (T0 / T1) time-over

#012

No recording paper at the receiving machine

#017

Redial time-over, but no DT detected

#018

Auto dialing transmission error, or redial time-over

#022

Call failed (no dial registration)

#037

Memory overflow at reception of an image

#046

Direct mail rejection (rejection of mail reception)

#059

Dialed number not matches the CSI of the

connected machine

#085

No color fax function supported in the receiving

machine

#099

TX /

Transmission terminated mid-way by pressing the

Stop button

#995

TX /

During TX (sending):

Memory transmission reservation cancelled

During RX (receiving):

Image data received in the memory cleared

< Service error codes >

Error

TX /

code

##100 TX

Re-transmission of the procedure signal has been

attempted the specified number of times, but failed.

##101 TX /

Sender's modem speed does not match the

receiving machine.

##102 TX

Fallback is not available.

##103 RX

EOL has not been detected for 5 seconds (or 15

seconds in CBT).

##104 TX

RTN or PIN has been received.

##106 RX

The procedure signal has been expected for 6

seconds, but not received.

##107 RX

Fallback is not available at the sending machine.

Meaning

(7/37)

Solution

(parts that are likely to be faulty)

- Document upper guide

- Check the telephone line type settings

(rotary pulse / touch tone).

- Check the telephone line type settings

(rotary pulse / touch tone).

- Register a dial number.

- Delete unnecessary image data from

the memory.

- Register the dial number of the calling

machine.

- Register the dial number (CSI)

properly on the receiving machine.

- Send a fax in the B&W mode.

Solution

(parts that are likely to be faulty)

- Try a higher transmission level.

- Increase the transmission level of the

sending machine.

- Try a higher transmission level.

- Increase the transmission level of the

sending machine.

- Increase the transmission level of the

sending machine.