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Section 6. Troubleshooting

6.1

Control Unit Status Indicator Lights

•

If the status indicator on the Control Unit flashes, follow the recommended troubleshooting tips below.

•

After resolving the error, press any key to delete the error code.

Flashing LED

1 fl ash / 1 second pause

2 fl ash / 1 second pause

Rapid flashing

3 fl ash / 1 second pause

Rapid flashing

6.2

General Troubleshooting

The following list provides some helpful hints for troubleshooting common challenges when using the cleaner.

Message

Lights on control unit fl ash

after pressing Start/Stop

The fl ashing lights appear on

the control unit during the

cleaning cycle.

The cleaner does not stay on

the pool surface or is fl oating

excessively.

• Disconnect and reconnect the cleaner.

• Check that the cable is properly connected to the control box.

• Check that nothing is interfering with the cable connection area.

• If this does not resolve the problem, contact your local retailer for a diagnostic

review or call customer service.

• Check that debris or the cable is not preventing the brushes or the tracks from

rotating freely.

• Check that nothing is interfering with the cable connection area.

• Rotate the track by a quarter of a turn in the same direction until it rotates

smoothly.

• If this does not resolve the problem, contact your local retailer for a diagnostic

review or call customer service.

• Turn the cleaner off .

• Clean the fi lter thoroughly.

• Put it back in the water, shaking to release the air bubbles.

• Restart the cycle.

• If this does not resolve the problem, contact your local retailer for a diagnostic

review or call customer service.

• Check that no debris or hair is blocking the impeller.

• Clean the fi lter thoroughly.

• If this does not resolve the problem, contact your local retailer for a diagnostic

review or call customer service.

Possible Cause

Floating cable not connected.

Cleaner not fully submerged.

Poor connection or need to restart

cycle.

Propeller or wheels may be

jammed and not turning correctly.

Cleaner not fully submerged.

There is air trapped inside the

cleaner housing.

The fi lter canister is full or dirty.

QB800 robotic cleaner