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Troubleshooting

The following questions are possible situations that may arise during

the use of your computer and each is followed by simple answers and

solutions to the situation.

Q: I pressed the power switch but the system did not boot up.

A: Check the LED located above the power switch.

If the LED is not lit, no power is being applied to the system. Do any of

the following:

•

Check if the voltage selector switch located on the rear panel of

the computer is set to the correct voltage.

•

Check if you properly plugged the power cable into an electrical

outlet.

•

If you are using a power strip or AVR, make sure that it is plugged

in and turned on.

If the LED is lit, check the following:

•

Is a non bootable (non system) diskette in the floppy drive? If yes,

remove or replace it with a system diskette and press Ctrl + Alt +

Del to restart your computer.

Q: Nothing appears on the screen.

A: Your computer's power management function automatically blanks

the screen to save power. Press any key to turn the display back on.

If pressing a key does not work, try restarting your computer. If

restarting your computer does not work, contact your dealer or the

technical support center for assistance.

Q: The printer does not work.

A: Do the following:

•

Make sure that the printer is connected to a power outlet and that

it is turned on.

•

Make sure that the printer cable is connected securely to the

system's parallel port and the corresponding port on the printer.

•

For additional information concerning the printer, refer to the

printer's documentation.