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On the CNA Web Site select Warranty Credit Inquiry then select e-Tag
Warranty Claims Reimbursement to perform an e-Tag Warranty claims
search as shown in the following screen shots.
Figure 8 – CNA Warranty Credit Inquiry
Figure 9 – CNA e-Tag Warranty Claims Search
To check the status of e-Tag Limited Warranty Claims already submitted:
Go to the e-Tag Warranty Claim Console as shown at the bottom of the
screen shot in
table allows you to check the status of your claims. To view the details of the
e-Tag limited warranty claim form, simply double-click any record.
Note: e-Tag limited warranty claims are connected to the e-Support ID
number of the individual who entered the claim data. Therefore, it is highly
recommended that only one individual enter and manage the e-Tag limited
warranty claims from your dealership.
imageFORMULA DR-M160II Service Guide
Figure 6 – e-Support: e-Tag Warranty Claim Console.
imageFORMULA DR-M160II Service Guide
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June 2014
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