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IX.
Warranty Procedures ------------------------------------------------------------------------------------ 24
A. e-Tag------------------------------------------------------------------------------------------------------------------ 24
B. Online Limited Warranty Credit Inquiry ------------------------------------------------------------------- 26
C. Warranty Reimbursement Program------------------------------------------------------------------------- 27
1. Dispatch by CITS --------------------------------------------------------------------------------------------- 27
2. Warranty Marketing Program ------------------------------------------------------------------------------ 28
X.
Parts Support ---------------------------------------------------------------------------------------------- 29
A. Parts and Service Material Orders -------------------------------------------------------------------------- 29
1. Canon Network Access ------------------------------------------------------------------------------------- 29
2. Parts Order Desk --------------------------------------------------------------------------------------------- 30
B. Parts Order Entry ------------------------------------------------------------------------------------------------- 31
1. Regular Orders ------------------------------------------------------------------------------------------------ 31
2. Rush Orders --------------------------------------------------------------------------------------------------- 31
C. Parts Information/Parts Price List Download------------------------------------------------------------ 31
D. Parts Discontinuation Schedule Information ------------------------------------------------------------ 31
E. Order/Invoice Inquiry -------------------------------------------------------------------------------------------- 32
F. Parts Return Process-------------------------------------------------------------------------------------------- 32
XI.
Appendix----------------------------------------------------------------------------------------------------- 33
A. Specifications------------------------------------------------------------------------------------------------------ 33
B. imageFORMULA ScanFront 330 Limited Warranty ---------------------------------------------------- 35
C. List of Tables------------------------------------------------------------------------------------------------------- 36
D. List of Figures ----------------------------------------------------------------------------------------------------- 36
imageFORMULA ScanFront 330 Service Guide
imageFORMULA ScanFront 330 Service Guide
April 2014
Page v