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Problem

Screen does not come on, even after turning

on the power switch.

Screen brightness is uneven or too dark.

Image is out of focus.

Image is skewed.

After pressing the Print key, print will not start.

MAINTENANCE AND TROUBLESHOOTING

Troubleshooting

If you are having a problem with the MS500, refer to this table to

see if you can identify the cause and find the solution.

Solution

• Check the lamp unit and make sure it is set securely.

• Check the lamp to see if the lamp is burnt out. After the lamp

burns out, L5 is displayed. If the lamp is burned out, change the

halogen lamp. (➞34)

• Check the lens and make sure it is clean. (➞34)

• Check the lens and make sure it is correctly installed.

• Check the lamp and lamp unit and make sure both are installed

securely. (➞34)

• Adjust the focus with the Image Adjust Control dial. (➞17)

• Check and make sure the lens and lens holder are correctly

installed. (➞10)

• Check the carrier and make sure that it is installed correctly. For

details, read the instructions you received with the carrier.

• Check the lens and lamp and make sure they are clean. If re-

quired, clean the lens and/or lamp. (➞36)

• Adjust the rotation using the Image Adjust Control dial. (➞18)

• Check the carrier and make sure that it is installed correctly.

For details, read the instructions you received with the carrier.

• If the lamp next to the Print Start key on the keyboard is red,

the unit is still warming up. Wait for the lamp to turn green before

trying to print. (➞16)

• If the Print display shows a User Call Error, look it up in the

table. (➞38)