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Service Center

The Service Center contains four segments:

• Diagnostics provides utilities to assist you in testing your

computer and its components to ensure that everything is

functioning correctly.

• Maintenance provides tools to keep your computer running

smoothly and operating at optimal performance.

• Repair provides tools to fix minor problems that may occur

on your computer.

• Support on the Web provides ways to get help from Acer or

other vendors of your computer.

Diagnostics Tools Menu

The Diagnostics Tools Menu has the following options to

choose from:

• CD Checker

In case you encounter some problems with your CD-

ROM/DVD-ROM drive, you may need to run this program to

help you determine whether your CD-ROM/DVD-ROM drive

needs maintenance. If this program rejects several discs, your

drive may require cleaning.

The CD Checker option is designed to help verify the CD-

ROM/DVD-ROM media that you are using is defect free.

1 • Select the CD Checker option.

2 • Follow the on-screen directions and tips.

3 • When prompted, place the CD-ROM you wish to test in

the CD-ROM/DVD-ROM tray. Close the CD-ROM/DVD-ROM

tray.

4 • Wait for the results to be displayed.

• Windows Registry Checker

A number of Windows problems are caused by incorrect or

corrupted registry entries. Use this tool to verify your registry

health, fix problems or to make a backup copy.

1 • Select the Registry Repair option.

2 • Follow the on-screen directions and tips.

3 • Wait for the results to be displayed.

• Hardware Diagnostics

The Hardware Diagnostics option contains tests that you can

run to verify the functionality of your computer's hardware

components. If you suspect that you may have a hardware

component failure, you will need to run this program prior to

contacting Acer Technical Support.

1 • Select the Hardware Diagnostics option.

2 • Follow the directions on the screen.

Maintenance Tools Menu

When you enter the Maintenance Tools menu, you will have

the following options to select from:

• In/Uninstall Software

This option enables you to install or uninstall software titles and

selected software drivers that are preloaded on your system.

To install, simply select the Install Software option.

To uninstall, simply select the Uninstall Software option.

• Defragment Hard Drive

This is a Windows 98 option designed to help keep data stored

on the hard drive in an optimal configuration for performance

and reliability. We recommend this program be run 1-2 times

per year.

1 • Select the Defragment Hard Drive menu item.

2 • Choose the default drive "C:" to run the test.

Note: We recommend that you turn off the screensaver or any other

programs that use the hard drive while scanning the hard drive. If any

program attempts to access the hard drive, the scan or defrag will

restart.

• Scan Hard Drive for Errors

This is a Windows 98 option for finding and correcting errors

on your hard drive. You should run this program every 2-3

months to avoid loss of data due to problems with the storage

of information.

1 • Select the Scan Hard Drive for Errors option.

2 • Click on Start to run the Standard Scan.

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