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Frequently asked questions

The following questions are possible situations that may arise during the use

of your computer and each is followed by easy answers and solutions to the

situation.

Q: I pressed the power switch but the system did not boot up.

A: Check the LED located above the power switch.

If the LED is not lit, no power is being applied to the system. Do any of the

following:

•

Check if the voltage selector switch located on the rear panel of the

computer is set to the correct voltage.

•

Check if you plugged the power cable properly into an electrical outlet.

•

If you are using a power strip or AVR, make sure that it is plugged in and

turned on.

If the LED is lit, check the following:

•

Is a non-bootable (non-system) diskette in the floppy drive? If yes,

remove or replace it with a system diskette and press Ctrl + Alt + Del to

restart your computer.

The operating system files may be damaged or missing. Insert the start-

•

up disk you created during Windows setup into the floppy drive and

press Ctrl + Alt + Del to restart your computer. This will automatically

diagnose your system and make necessary fixes. However, if the

diagnostic utility still reports a problem, then you may have to perform

the recovery process to restore your system to its original default factory

settings.

Note: For more information about recovering your system,

refers to the RCD instruction sheet.

Q: Nothing appears on the screen.

A: Your computer's power management function automatically blanks the

screen to save power. Just press any key to turn the display back on.

If pressing a key does not work, you can restart your computer. If restarting

your computer does not work, contact your dealer or the technical support

center for assistance.

Q: The printer does not work.