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Error Messages

If an error occurs while printing is in progress, an error message appears on

the screen of your computer.

This section contains a list of error messages as well as the information on

how to troubleshoot them.

• If the error does not go away after you have tried the recommended

solutions, consult your nearest Canon Customer Support Help Desk.

• Use the information in this section in conjunction with the Printer User

Guide.

■

Errors where printing can resume

If any of the following messages appear, printing can still resume. After

using the recommended solution to clear the error, click the [Continue]

button to resume printing.

Paper-feed error.

Check that paper is correctly loaded in the paper cassette, and

that the paper cassette is correctly installed.

Press [Resume] to resume, or [Cancel] to stop.

Cause :

The paper cassette is not inserted correctly.

Correction : Remove the paper cassette, and then insert it back into the printer

correctly.

Cause :

Paper is not inserted correctly in the paper cassette.

Correction : Remove the paper, and then insert it back into the paper cassette

correctly.

Cause :

There is no paper in the paper cassette.

Correction : Add more paper to the paper cassette.